Lethbridge Service Canada Centre

Health measures and other considerations to know before you visit

Masks are encouraged

Service Canada provides a mask-friendly environment. Clients and visitors should feel comfortable to wear a mask in our offices.

Don't visit if you:

  • are experiencing any symptoms associated with COVID-19 (even if mild);

  • have tested positive on a PCR or rapid test, been presumed positive for COVID-19 in the past 5 days; or
  • have been instructed by public health authorities or a health care provider to quarantine or isolate for any reason.

Limit the use of scented products

Service Canada promotes a scent reduced work environment and encourages the limited use of scented products in our offices.


Public Announcement

Passport service standards:

  • In 2 to 9 business days:
    • Please visit a passport office that offers express pick-up service.
    • Proof of travel or need is required.
  • By the end of the next business day:
    • Please visit a passport office that offers urgent pick-up service.
    • Proof of travel or need is required.

      • Video Remote Interpretation:

      This office offers Video Remote Interpretation (VRI) services to support users of Sign language.

Fees vary based on the service request.

Find out how and when to apply for a passport.

For a full list of services offered at this location, please review the Services Offered section below.

Service Canada provides Canadians with a single point of access to a wide range of government services and benefits. Learn more by visiting the Service Canada webpage.

Building image of Lethbridge Service Canada Centre at 920 2A Avenue North in Lethbridge
Crowsnest Trail Plaza, Unit 101
920 2A Avenue North
Lethbridge, Alberta
T1H0E3
Map indicating the location of Lethbridge Service Canada Centre at 920 2A Avenue North in Lethbridge

Office Information

Hours of service
Monday to Friday from 8:30 am to 4:00 pm



National Day for Truth and Reconciliation
Monday, October 2nd 2023

Thanksgiving Day
Monday, October 9th 2023

National Day for Truth and Reconciliation
Monday, October 2nd 2023

Thanksgiving Day
Monday, October 9th 2023

Remembrance Day
Monday, November 13th 2023

Christmas Day
Monday, December 25th 2023

Statutory Holiday
Tuesday, December 26th 2023

New Year's Day
Monday, January 1st 2024

Good Friday
Friday, March 29th 2024

Easter Monday
Monday, April 1st 2024

Victoria Day
Monday, May 20th 2024

Language of Service
English, French

Multilingual Services (upon availability)
American Sign Language
Quebec Sign Language
Available Public Phone
No
Available Public Fax
No
Parking
Free Parking
Wheelchair accessible
Yes
Payment Type Accepted
Master Card, Visa, American Express, Debit Card

Direct Phone Services

Service
Regular Line
Toll Free
CPP/OAS
1 800 277-9914
Record of Employment - Services for Employers: Orders, Information and Record of Employment on the Web (ROE Web)
1 800 367-5693
Social Insurance Number (SIN) Program
1 866 274-6627
Telephone Information Service (Employment Insurance)
1 800 206-7218
Telephone Reporting Service (Employment Insurance)
1 800 531-7555

Direct TTY Services

Service
Regular Line
Toll Free
Employment Insurance Program
1 800 529-3742
Record of Employment - Services for Employers: Orders, Information and Record of Employment on the Web (ROE Web)
1 855 881-9874

Services Offered

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