Calgary Sundance Service Canada Centre and Passport Services
Information
Ask us to help you with the following programs by using eServiceCanada:
- Employment Insurance (EI), including ROE Web Identity Validation for Employers*
- Canada Pension Plan (CPP), Old Age Security (OAS), Guaranteed Income
- Supplement (GIS) benefits
- Social Insurance Numbers (SIN)
- Veterans Affairs Canada Services
We will call you back within 2 business days.
- To book an appointment for Passport Services or Biometrics, please go to eServiceCanada.
Do not come to a Service Canada Centre if you:
- Have any COVID-19 related symptoms such as fever, cough or difficulty breathing
- Have had contact with a confirmed case of COVID-19 in the past 14 days
- Are required to self-isolate or quarantine by public health authorities
Please follow public health advice. Anyone not following public health advice trying to enter the office may be reported to local public health authorities. For more information, visit Canada.ca/covid19.
Scent reduced environment
Service Canada promotes a scent reduced work environment and encourages the limited use of scented products in our offices.
Warning
Read important public announcement regarding this site. Find out more.
Office Information
Public Announcement
Urgent pick-up service is not offered. When using a pick-up service, you must go to the Calgary Service Canada Centre and Passport Services office located at the Harry Hays Building to get your passport when it is ready.
- This site offers passport services for those travelling within the next 25 business days with a proof of travel or need.
- Appointments are recommended as walk-in service is offered only if capacity allows. To book your appointment online, please go to eServiceCanada.
- If you are travelling within the next two business days, please visit a specialized passport site (Service Canada Centre – Passport Service) offering urgent pick-up services. Proof of travel or need is required.
- You can visit Canadian passports to learn more and find out how to apply.
- Visit the Service Canada website for the latest updates.
Online services
Service Canada programs and services are available online at Service Canada or by telephone at: 1 800 O-Canada (1-800-622-6232) - TTY: 1-800-926-9105
Record of employment
Please send your paper record of employment (ROE), or other documents to the appropriate Employment Insurance processing centre. Go to the EI Contact information - Individuals page for the mailing address serving your area.
Biometrics
Biometrics collection service is offered at this Service Canada Centre. You must schedule an appointment for Biometric services by visiting eServiceCanada.
Direct Phone Services
Services Offered
- All Canadians
- Employers and Organizations
- Families and Children
- Canada Child Benefit
- Canada Education Savings Grant
- Canada Learning Bond
- Canada Pension Plan Children's Benefits
- Canada Pension Plan Death Benefit
- Canada Pension Plan Survivor's Pension
- Employment Insurance Compassionate Care Benefits
- Employment Insurance Family Supplement
- Employment Insurance Maternity and Parental Benefits
- Employment Insurance special benefits for Parents of Critically Ill Children
- Labour and Workplace Information
- Newcomers to Canada
- Seniors
- Veterans
- Workers
- Youth and Students