Victoria Service Canada Centre and Passport Services
Alert
Please note the following temporary closure details.
From:
Monday, March 30th 2020 8:30 am PST
Cause:
Unforeseen circumstances
Details:
All Service Canada Centres are closed until further notice.
For additional support, you can reach us at:Canada.ca/service-canada-e-service
For additional support, you can reach us at:Canada.ca/service-canada-e-service
Warning
Read important public announcement regarding this site. Find out more.
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Bay Centre 1150 Douglas Street, 4th Floor, Suite 450 Victoria, British Columbia |
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View building »
View map »
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| Office Information | |
|---|---|
| Hours of service |
Monday to Friday from 8:30 am to 4:00 pm |
| Language of Service | English, French |
| Available Public Phone | No |
| Available Public Fax | No |
| Parking | Pay Parking |
| Wheelchair accessible | Yes |
| Payment Type Accepted | Master Card, Visa, American Express, Debit Card, Cheque |
Public Announcement
Service Canada programs and services are available online at Canada.ca/service-canada-home or by telephone at: 1 800 O-Canada (1-800-622-6232) - TTY: 1-800-926-9105
For information on the Canada Emergency Response Benefit please call 1-833-699-0299.
Please send your paper Record of Employment (ROE), or other documents to the appropriate Employment Insurance processing centre. Go to the EI Contact information - Individuals page for the mailing address serving your area.
| Direct Phone Services | ||
|---|---|---|
| Service | Regular Line | Toll Free |
| CPP/OAS | 1 800 277-9914 | |
| Employers Hiring Foreign Workers | 1 800 367-5693 | |
| Record of Employment - Services for Employers: Orders, Information and Record of Employment on the Web (ROE Web) | 1 800 367-5693 | |
| Social Insurance Number (SIN) Program | 1 866 274-6627 | |
| Telephone Information Service (Employment Insurance) | 1 800 206-7218 | |
| Telephone Reporting Service (Employment Insurance) | 1 800 531-7555 | |
| Direct TTY Services | ||
|---|---|---|
| Service | Regular Line | Toll Free |
| Employment Insurance Program | 1 800 529-3742 | |
| Income Security Program | 1 800 255-4786 | |
| Record of Employment - Services for Employers: Orders, Information and Record of Employment on the Web (ROE Web) | 1 855 881-9874 | |
Services Offered
- All Canadians
- Employers and Organizations
- Families and Children
- Canada Child Benefit
- Canada Pension Plan Children's Benefits
- Canada Pension Plan Death Benefit
- Canada Pension Plan Survivor's Pension
- Employment Insurance Compassionate Care Benefits
- Employment Insurance Family Supplement
- Employment Insurance Maternity and Parental Benefits
- Employment Insurance special benefits for Parents of Critically Ill Children
- Labour and Workplace Information
- Newcomers to Canada
- People with Disabilities
- Seniors
- Veterans
- Workers
- Youth and Students