Victoria Service Canada Centre and Passport Services

Appointment request for Passport Service in under 30 days*
If you require a passport in the next 2 days, call the Passport Call Centre at 1-800-567-6868.
If you require a passport in the next 30 days, please make a request for an appointment by filling out the service request form.
An agent will contact you to schedule an in-person appointment.

* All other passport requests should be submitted by mail. Do not fill out the service request.

Due to physical distancing, space is limited. Please make a request for an appointment by filling out the service request form . A Service Canada officer will call you back within 2 business days.

Do not come to a Service Canada Centre if you:
•have symptoms of fever, cough or difficulty breathing
•have had contact with a confirmed case of COVID-19 in the past 14 days
•have been instructed by local public health authorities to self-isolate due to travel or contact history.

Service Canada programs and services are available online at Canada.ca/service-canada-home or by telephone at: 1 800 O-Canada (1-800-622-6232) - TTY: 1-800-926-9105

For information on the Canada Emergency Response Benefit please call 1-833-699-0299.

Please send your paper Record of Employment (ROE), or other documents to the appropriate Employment Insurance processing centre. Go to the EI Contact information - Individuals page for the mailing address serving your area.