Victoria Service Canada Centre
Warning
Read important public announcement regarding this site. Find out more.
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1401 Douglas Street Victoria, British Columbia |
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| Office Information | |
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| Hours of service |
Monday to Friday from 8:30 am to 4:00 pm Upcoming holiday closures Christmas Day
Wednesday, December 25th 2019 Statutory Holiday
Thursday, December 26th 2019 New Year's Day
Wednesday, January 1st 2020 View all upcoming holiday closures »Christmas Day
Wednesday, December 25th 2019 Statutory Holiday
Thursday, December 26th 2019 New Year's Day
Wednesday, January 1st 2020 Good Friday
Friday, April 10th 2020 |
| Language of Service | English, French |
| Available Public Phone | No |
| Available Public Fax | No |
| Parking | Pay Parking |
| Wheelchair accessible | Yes |
| Payment Type Accepted | Master Card, Visa, American Express, Debit Card, Cheque |
Public Announcement
To help us serve you, we provide telephone interpretation in many foreign languages.
Please note that the Victoria Service Canada Centre will be relocating to 1150 Douglas Street, 4th Floor, suite 450, Victoria, BC on Monday December 16, 2019. The hours of service will remain the same.
Service Canada promotes a scent-free work environment and encourages the limited use of scented products in our offices.
| Direct Phone Services | ||
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| Service | Regular Line | Toll Free |
| CPP/OAS | 1 800 277-9914 | |
| Employers Hiring Foreign Workers | 1 800 367-5693 | |
| Record of Employment - Services for Employers: Orders, Information and Record of Employment on the Web (ROE Web) | 1 800 367-5693 | |
| Telephone Information Service (Employment Insurance) | 1 800 206-7218 | |
| Telephone Reporting Service (Employment Insurance) | 1 800 531-7555 | |
| Direct TTY Services | ||
|---|---|---|
| Service | Regular Line | Toll Free |
| Employment Insurance Program | 1 800 529-3742 | |
| Income Security Program | 1 800 255-4786 | |
| Record of Employment - Services for Employers: Orders, Information and Record of Employment on the Web (ROE Web) | 1 855 881-9874 | |
Services Offered
- All Canadians
- Employers and Organizations
- Families and Children
- Canada Child Benefit
- Canada Pension Plan Children's Benefits
- Canada Pension Plan Death Benefit
- Canada Pension Plan Survivor's Pension
- Employment Insurance Compassionate Care Benefits
- Employment Insurance Family Supplement
- Employment Insurance Maternity and Parental Benefits
- Employment Insurance special benefits for Parents of Critically Ill Children
- Labour and Workplace Information
- Newcomers to Canada
- People with Disabilities
- Seniors
- Veterans
- Workers
- Youth and Students