Orillia Service Canada Centre
Warning
Service changes due to COVID-19
We urge you not to visit Service Canada Centres unless absolutely necessary.
Ask us to help you with the following programs by using eServiceCanada service request form:
• Employment Insurance (EI)
• Canada Pension Plan (CPP), Old Age Security (OAS), Guaranteed Income Supplement (GIS) benefits
• Social Insurance Numbers (SIN)
• immediate request for a Passport Service
• Veterans Affairs Canada Services
We will call you back within 2 business days.
Do not come to a Service Canada Centre if you:
•Have any COVID-19 related symptoms such as fever, cough or difficulty breathing
•Have had contact with a confirmed case of COVID-19 in the past 14 days
•Are required to self-isolate or quarantine by public health authorities
Please follow public health advice. Anyone not following public health advice trying to enter the office may be reported to local public health authorities. For more information, visit Canada.ca/covid19.
Scent reduced environment
Service Canada promotes a scent reduced work environment and encourages the limited use of scented products in our offices.
Warning
Read important public announcement regarding this site. Find out more.
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50 Andrew Street South, Suite 101 Orillia, Ontario |
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View building »
View map »
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| Office Information | |
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| Hours of service |
Monday to Friday from 8:30 am to 4:00 pm Office is closed: from 12:00 pm to 12:30 pm Upcoming holiday closures National Day for Truth and Reconciliation
Thursday, September 30th 2021 Thanksgiving Day
Monday, October 11th 2021 View all upcoming holiday closures »National Day for Truth and Reconciliation
Thursday, September 30th 2021 Thanksgiving Day
Monday, October 11th 2021 Remembrance Day
Thursday, November 11th 2021 Christmas Day
Saturday, December 25th 2021 Statutory Holiday
Monday, December 27th 2021 Statutory Holiday
Tuesday, December 28th 2021 New Year's Day
Monday, January 3rd 2022 |
| Language of Service | English, French |
| Available Public Phone | Yes |
| Available Public Fax | No |
| Parking | Free Parking |
| Wheelchair accessible | Yes |
| Payment Type Accepted | Master Card, Visa, American Express, Debit Card, Cheque |
Public Announcement
Please note that this office will be closed on Thursday, September 30th for the National Day for Truth and Reconciliation.
Note: If you need a passport, please submit your application by mail.
You can visit Canadian passports to learn more and find out how to apply.
To apply in person, please schedule an appointment by filling out the request form on the eServiceCanada portal.
Please call the Passport Call Centre at 1-800-567-6868, if:
• you need a passport in the next 2 business days, or
• you need assistance with filling out the request form for an in-person appointment.
Note: Walk-in service is offered when capacity allows.
Visit the Service Canada website for the latest updates.
Online services
Service Canada programs and services are available online at Service Canada or by telephone at: 1 800 O-Canada (1-800-622-6232) - TTY: 1-800-926-9105
Record of employment
Please send your paper record of employment (ROE), or other documents to the appropriate Employment Insurance processing centre. Go to the EI Contact information - Individuals page for the mailing address serving your area.
| Direct Phone Services | ||
|---|---|---|
| Service | Regular Line | Toll Free |
| CPP/OAS | 1 800 277-9914 | |
| Employers Hiring Foreign Workers | 1 866 556-5518 | |
| Record of Employment - Services for Employers: Orders, Information and Record of Employment on the Web (ROE Web) | 1 800 367-5693 | |
| Social Insurance Number (SIN) Program | 1 866 274-6627 | |
| Telephone Information Service (Employment Insurance) | 1 800 206-7218 | |
| Telephone Reporting Service (Employment Insurance) | 1 800 531-7555 | |
| Direct TTY Services | ||
|---|---|---|
| Service | Regular Line | Toll Free |
| Employment Insurance Program | 1 800 529-3742 | |
| Income Security Program | 1 800 255-4786 | |
| Record of Employment - Services for Employers: Orders, Information and Record of Employment on the Web (ROE Web) | 1 855 881-9874 | |
- All Canadians
- Employers and Organizations
- Families and Children
- Canada Child Benefit
- Canada Pension Plan Children's Benefits
- Canada Pension Plan Death Benefit
- Canada Pension Plan Survivor's Pension
- Employment Insurance Family Supplement
- Employment Insurance Maternity and Parental Benefits
- Employment Insurance special benefits for Parents of Critically Ill Children
- Labour and Workplace Information
- Newcomers to Canada
- People with Disabilities
- Seniors
- Veterans
- Workers
- Youth and Students