St. John's Service Canada Centre and Passport Services

Health measures and other considerations to know before you visit

Masks are encouraged

Service Canada provides a mask-friendly environment. Clients and visitors should feel comfortable to wear a mask in our offices.

Don't visit if you:

  • are experiencing any symptoms associated with COVID-19 (even if mild);
  • have tested positive on a PCR or rapid test, been presumed positive for COVID-19 in the past 5 days; or
  • have been instructed by public health authorities or a health care provider to quarantine or isolate for any reason.

Limit the use of scented products

Service Canada promotes a scent reduced work environment and encourages the limited use of scented products in our offices.


Public Announcement

Wait times may be long at this passport office

Avoid potential lines by applying in-person at a Service Canada Centre near you, or by mail. Your application will be processed within 20 business days, plus mail time.

Find your nearest Service Canada Centre.

100 Hebron Way
St. John's, Newfoundland and Labrador
A1A0L9

Office Information

Hours of service
Monday to Friday from 8:30 am to 4:00 pm


Language of Service
English, French

Multilingual Services (upon availability)
American Sign Language
Quebec Sign Language
Available Public Phone
Yes
Available Public Fax
No
Parking
Free Parking
Wheelchair accessible
Yes
Payment Type Accepted
Master Card, Visa, American Express, Debit Card, Cheque

Direct Phone Services

Service
Regular Line
Toll Free
CPP/OAS
1 800 277-9914
Record of Employment - Services for Employers: Orders, Information and Record of Employment on the Web (ROE Web)
1 800 367-5693
Social Insurance Number (SIN) Program
1 866 274-6627
Telephone Information Service (Employment Insurance)
1 800 206-7218
Telephone Reporting Service (Employment Insurance)
1 800 531-7555

Direct TTY Services

Service
Regular Line
Toll Free
Employment Insurance Program
1 800 529-3742
Income Security Program
1 800 255-4786
Record of Employment - Services for Employers: Orders, Information and Record of Employment on the Web (ROE Web)
1 855 881-9874

Services Offered

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