Burlington Service Canada Centre


Public Announcement


Do not come to a Service Canada Centre if you:
•Have any COVID-19 related symptoms such as fever, cough or difficulty breathing
•Have had contact with a confirmed case of COVID-19 in the past 14 days
•Are required to self-isolate or quarantine by public health authorities

Please follow public health advice. Anyone not following public health advice trying to enter the office may be reported to local public health authorities. For more information, visit Canada.ca/covid19.

Scent-free environment
Service Canada promotes a scent-free work environment and encourages the limited use of scented products in our offices.

You do not need to go to a Service Canada Centre for service.
Complete a service request form online and a Service Canada officer will call you back within 2 business days. If your request cannot be completed over the phone, you will be offered an appointment to visit a Service Canada Centre.


Online services
Service Canada programs and services are available online at Service Canada or by telephone at: 1 800 O-Canada (1-800-622-6232) - TTY: 1-800-926-9105

Record of employment
Please send your paper record of employment (ROE), or other documents to the appropriate Employment Insurance processing centre. Go to the EI Contact information - Individuals page for the mailing address serving your area.

Building image of Burlington Service Canada Centre at 676 Appleby Line in Burlington 676 Appleby Line, Unit E108
Burlington, Ontario
Office Information
Hours of service Monday to Friday from 8:30 am to 4:00 pm


Upcoming holiday closures
Good Friday
Friday, April 2nd 2021

Easter Monday
Monday, April 5th 2021

Good Friday
Friday, April 2nd 2021

Easter Monday
Monday, April 5th 2021

Victoria Day
Monday, May 24th 2021

Canada Day
Thursday, July 1st 2021

Civic Holiday
Monday, August 2nd 2021

Labour Day
Monday, September 6th 2021

Thanksgiving Day
Monday, October 11th 2021

Remembrance Day
Thursday, November 11th 2021

Christmas Day
Saturday, December 25th 2021

Statutory Holiday
Monday, December 27th 2021

New Year's Day
Saturday, January 1st 2022

Language of Service English
Available Public Phone No
Available Public Fax No
Parking Free Parking
Wheelchair accessible Yes
Payment Type Accepted Master Card, Visa, American Express, Debit Card, Cheque
Direct Phone Services
Service Regular Line Toll Free
CPP/OAS 1 800 277-9914
Employers Hiring Foreign Workers 1 866 556-5518
Record of Employment - Services for Employers: Orders, Information and Record of Employment on the Web (ROE Web) 1 800 367-5693
Social Insurance Number (SIN) Program 1 866 274-6627
Telephone Information Service (Employment Insurance) 1 800 206-7218
Telephone Reporting Service (Employment Insurance) 1 800 531-7555
Direct TTY Services
Service Regular Line Toll Free
Employment Insurance Program 1 800 529-3742
Income Security Program 1 800 255-4786
Record of Employment - Services for Employers: Orders, Information and Record of Employment on the Web (ROE Web) 1 855 881-9874
Services Offered
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