Abbotsford Service Canada Centre

Information

Health measures to know before you visit:

We ask that you do not visit a Service Canada Centre if you:

  • are experiencing any symptoms associated with COVID-19 (even if mild);
  • have tested positive on a PCR or rapid test, been presumed positive for COVID-19 in the past 7 days; or
  • have been instructed by public health authorities or a health care provider to quarantine or isolate for any reason.

When visiting in-person, it is required that you:

Wear a face mask

Service Canada is a federal service provider. As such, we continue to ask all clients and visitors to wear a face mask. This applies even in areas where provincial or territorial requirements differ.

Limit the use of scented products

Service Canada promotes a scent reduced work environment and encourages the limited use of scented products in our offices.


Public Announcement

  • This site offers passport services for those travelling beyond the next 45 business days. No proof of travel or need is required.
  • Appointments are recommended as walk-in service is offered only if capacity allows. To book your appointment online, go to eServiceCanada.
  • If you are travelling within the next two business days, please visit a specialized passport site (Service Canada Centre – Passport Service) offering urgent pick-up services. A proof of travel or need is required.
  • You can visit Canadian passports to learn more and find out how to apply.
  • Visit the Service Canada website for the latest updates.

Online services

Service Canada programs and services are available online at Service Canada or by telephone at: 1 800 O-Canada (1-800-622-6232) - TTY: 1-800-926-9105

Record of employment

Please send your paper record of employment (ROE), or other documents to the appropriate Employment Insurance processing centre. Go to the EI Contact information - Individuals page for the mailing address serving your area.

Video Remote Interpretation:

This office offers Video Remote Interpretation (VRI) services to support users of Sign language.

Biometrics

Biometrics collection service is offered at this Service Canada Centre. You must schedule an appointment for Biometric services by visiting eServiceCanada.

32525 Simon Avenue, Suite 100
Abbotsford, British Columbia
V2T6T6

Office Information

Hours of service
Monday to Friday from 8:30 am to 4:00 pm



Thanksgiving Day
Monday, October 10th 2022

Thanksgiving Day
Monday, October 10th 2022

Remembrance Day
Friday, November 11th 2022

Christmas Day
Sunday, December 25th 2022

Statutory Holiday
Monday, December 26th 2022

Statutory Holiday
Tuesday, December 27th 2022



The shortest waiting times are:
    Language of Service
    English, French

    Multilingual Services (upon availability)
    American Sign Language
    Quebec Sign Language
    Available Public Phone
    No
    Available Public Fax
    No
    Parking
    Free Parking
    Wheelchair accessible
    Yes
    Payment Type Accepted
    Master Card, Visa, American Express, Debit Card, Cheque

    Direct Phone Services

    Service
    Regular Line
    Toll Free
    CPP/OAS
    1 800 277-9914
    Employers Hiring Foreign Workers
    1 800 367-5693
    Record of Employment - Services for Employers: Orders, Information and Record of Employment on the Web (ROE Web)
    1 800 367-5693
    Social Insurance Number (SIN) Program
    1 866 274-6627
    Telephone Information Service (Employment Insurance)
    1 800 206-7218
    Telephone Reporting Service (Employment Insurance)
    1 800 531-7555

    Direct TTY Services

    Service
    Regular Line
    Toll Free
    Employment Insurance Program
    1 800 529-3742
    Income Security Program
    1 800 255-4786
    Record of Employment - Services for Employers: Orders, Information and Record of Employment on the Web (ROE Web)
    1 855 881-9874

    Services Offered

    Date modified: