Vancouver Service Canada Centre - Passport Services

Health measures and other considerations to know before you visit

Masks are encouraged

Service Canada provides a mask-friendly environment. Clients and visitors should feel comfortable to wear a mask in our offices.

Don't visit if you:

  • are experiencing any symptoms associated with COVID-19 (even if mild);
  • have tested positive on a PCR or rapid test, been presumed positive for COVID-19 in the past 5 days; or
  • have been instructed by public health authorities or a health care provider to quarantine or isolate for any reason.

Limit the use of scented products

Service Canada promotes a scent reduced work environment and encourages the limited use of scented products in our offices.


Public Announcement

Wait times may be long at this passport office

Avoid potential lines by applying in-person at a Service Canada Centre near you, or by mail. Your application will be processed within 20 business days, plus mail time.

Find your nearest Service Canada Centre.

Alert

Please note the following temporary closure details.


From:
Friday, March 29th 2024 8:30 am PST
To:
Monday, April 1st 2024 4:00 pm PST
Cause:
local holiday

Sinclair Centre
757 Hastings Street West, Suite 100
Vancouver, British Columbia
V6C1A1

Office Information

Hours of service
Monday to Friday from 8:30 am to 4:00 pm


Language of Service
Bilingual

Multilingual Services (upon availability)
American Sign Language
Quebec Sign Language
Assistive Hearing Devices
Amplified Telephone
Personal Frequency Modulation (FM) System
Available Public Phone
No
Available Public Fax
No
Parking
Pay Parking
Wheelchair accessible
Yes
Payment Type Accepted
Master Card, Visa, American Express, Debit Card, Certified cheque or money order payable to "Receiver General for Canada", Cash (exact change only), Cheque, No cash or personal cheques

Services Offered

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