Windsor Service Canada Centre
Information
Service changes due to COVID-19
Ask us to help you with the following programs by using eServiceCanada service request form:
• Employment Insurance (EI)
• Canada Pension Plan (CPP), Old Age Security (OAS), Guaranteed Income Supplement (GIS) benefits
• Social Insurance Numbers (SIN)
• immediate request for a Passport Service
• Veterans Affairs Canada Services
We will call you back within 2 business days.
Do not come to a Service Canada Centre if you:
•Have any COVID-19 related symptoms such as fever, cough or difficulty breathing
•Have had contact with a confirmed case of COVID-19 in the past 14 days
•Are required to self-isolate or quarantine by public health authorities
Please follow public health advice. Anyone not following public health advice trying to enter the office may be reported to local public health authorities. For more information, visit Canada.ca/covid19.
Scent reduced environment
Service Canada promotes a scent reduced work environment and encourages the limited use of scented products in our offices.
Warning
Read important public announcement regarding this site. Find out more.
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400 City Hall Square East, Suite 103 Windsor, Ontario |
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View building »
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| Office Information | |
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| Hours of service |
Monday to Friday from 8:30 am to 4:00 pm Upcoming holiday closures Good Friday
Friday, April 15th 2022 Easter Monday
Monday, April 18th 2022 View all upcoming holiday closures »Good Friday
Friday, April 15th 2022 Easter Monday
Monday, April 18th 2022 Victoria Day
Monday, May 23rd 2022 Canada Day
Friday, July 1st 2022 Civic Holiday
Monday, August 1st 2022 Labour Day
Monday, September 5th 2022 National Day for Truth and Reconciliation
Friday, September 30th 2022 Thanksgiving Day
Monday, October 10th 2022 Remembrance Day
Friday, November 11th 2022 Christmas Day
Sunday, December 25th 2022 Statutory Holiday
Monday, December 26th 2022 Statutory Holiday
Tuesday, December 27th 2022 The shortest waiting times are:
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| Language of Service | English, French |
| Available Public Phone | Yes |
| Available Public Fax | No |
| Parking | Pay Parking |
| Wheelchair accessible | Yes |
| Payment Type Accepted | Master Card, Visa, American Express, Debit Card, Cheque |
Public Announcement
• This site offers passport services by appointment only for those travelling in 25 business days or less with a proof of travel or need. Please make a request for an appointment by filling out the service request form.
• If you are travelling in more than 25 business days, please mail in your application.
• If you are travelling in the next two days, please contact the Passport Call Centre at 1-800-567-6868, to book your appointment.
• You can visit Canadian passports to learn more and find out how to apply.
Visit the Service Canada website for the latest updates.
Online services
Service Canada programs and services are available online at Service Canada or by telephone at: 1 800 O-Canada (1-800-622-6232) - TTY: 1-800-926-9105
Record of employment
Please send your paper record of employment (ROE), or other documents to the appropriate Employment Insurance processing centre. Go to the EI Contact information - Individuals page for the mailing address serving your area.
| Direct Phone Services | ||
|---|---|---|
| Service | Regular Line | Toll Free |
| CPP/OAS | 1 800 277-9914 | |
| Employers Hiring Foreign Workers | 1 866 556-5518 | |
| Record of Employment - Services for Employers: Orders, Information and Record of Employment on the Web (ROE Web) | 1 800 367-5693 | |
| Social Insurance Number (SIN) Program | 1 866 274-6627 | |
| Telephone Information Service (Employment Insurance) | 1 800 206-7218 | |
| Telephone Reporting Service (Employment Insurance) | 1 800 531-7555 | |
| Direct TTY Services | ||
|---|---|---|
| Service | Regular Line | Toll Free |
| Employment Insurance Program | 1 800 529-3742 | |
| Income Security Program | 1 800 255-4786 | |
| Record of Employment - Services for Employers: Orders, Information and Record of Employment on the Web (ROE Web) | 1 855 881-9874 | |
- All Canadians
- Employers and Organizations
- Families and Children
- Canada Child Benefit
- Canada Pension Plan Children's Benefits
- Canada Pension Plan Death Benefit
- Canada Pension Plan Survivor's Pension
- Employment Insurance Family Supplement
- Employment Insurance Maternity and Parental Benefits
- Employment Insurance special benefits for Parents of Critically Ill Children
- Labour and Workplace Information
- Newcomers to Canada
- People with Disabilities
- Seniors
- Veterans
- Workers
- Youth and Students