Welland Service Canada Centre
Health measures and other considerations to know before you visit
Masks are encouraged
Service Canada provides a mask-friendly environment. Clients and visitors should feel comfortable to wear a mask in our offices.
Don't visit if you:
- are experiencing any symptoms associated with COVID-19 (even if mild);
- have tested positive on a PCR or rapid test, been presumed positive for COVID-19 in the past 5 days; or
- have been instructed by public health authorities or a health care provider to quarantine or isolate for any reason.
Limit the use of scented products
Service Canada promotes a scent reduced work environment and encourages the limited use of scented products in our offices.
Applying for a passport at this location
If you don’t need a passport within the next 20 business days plus mail time, you can apply in-person at this Service Canada Centre or by mail.
Applications submitted at Service Canada Centres or by mail are processed in 20 business days, plus mail time.
If you need a passport sooner than 20 business days, you should apply at a passport office or Service Canada Centre that offers 10 business day passport service.
Find your nearest passport office or Service Canada Centre offering urgent, express or 10 business day service.
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Multilingual Services (upon availability)
American Sign Language
Quebec Sign Language