London Service Canada Centre - Passport Services
Health measures and other considerations to know before you visit
Masks are encouraged
Service Canada provides a mask-friendly environment. Clients and visitors should feel comfortable to wear a mask in our offices.
Don't visit if you:
- are experiencing any symptoms associated with COVID-19 (even if mild);
- have tested positive on a PCR or rapid test, been presumed positive for COVID-19 in the past 5 days; or
- have been instructed by public health authorities or a health care provider to quarantine or isolate for any reason.
Limit the use of scented products
Service Canada promotes a scent reduced work environment and encourages the limited use of scented products in our offices.
Public Announcement
Passport service standards:
- In 20 business days, plus mailing time:
- Apply by walk-in or by appointment at any Service Canada Centre or by mail.
- Some locations are seeing high demand for appointments. Appointment availability may vary.
- To book an appointment, please visit eServiceCanada.
- In 10 business days, plus mailing time:
- Apply by walk-in or by appointment at a passport office or a Service Canada Centre that offers 10-day processing.
- Some locations are seeing high demand for appointments. Appointment availability may vary.
- To book an appointment, please visit eServiceCanada.
- In 2 to 9 business days:
- Please visit a passport office that offers express pick-up service.
- Proof of travel or need is required.
- By the end of the next business day:
- Please visit a passport office that offers urgent pick-up service.
- Proof of travel or need is required.
Fees vary based on the service request.
Find out how and when to apply for a passport.
For a full list of services offered at this location, please review the Services Offered section below.
Service Canada provides Canadians with a single point of access to a wide range of government services and benefits. Learn more by visiting the Service Canada webpage.
Cherryhill Village Mall
301 Oxford Street West, Suite 76
London, Ontario
N6H1S6
301 Oxford Street West, Suite 76
London, Ontario
N6H1S6
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Office Information
Hours of service
Monday to Friday from 8:30 am to 4:00 pm
Language of Service
Bilingual
Multilingual Services (upon availability)
American Sign Language
Quebec Sign Language
Multilingual Services (upon availability)
American Sign Language
Quebec Sign Language
Available Public Phone
No
Available Public Fax
No
Parking
Free Parking
Wheelchair accessible
Yes
Payment Type Accepted
Master Card, Visa, American Express, Debit Card, Certified cheque or money order payable to "Receiver General for Canada", No cash or personal cheques
Services Offered
- All Canadians
- Citizenship and Immigration