Ottawa Service Canada Centre - Passport Services


Service changes due to COVID-19

Ask us to help you with the following programs by using eServiceCanada service request form:
• Employment Insurance (EI)
• Canada Pension Plan (CPP), Old Age Security (OAS), Guaranteed Income Supplement (GIS) benefits
• Social Insurance Numbers (SIN)
• immediate request for a Passport Service
• Veterans Affairs Canada Services

We will call you back within 2 business days.

Do not come to a Service Canada Centre if you:
•Have any COVID-19 related symptoms such as fever, cough or difficulty breathing
•Have had contact with a confirmed case of COVID-19 in the past 14 days
•Are required to self-isolate or quarantine by public health authorities

Please follow public health advice. Anyone not following public health advice trying to enter the office may be reported to local public health authorities. For more information, visit

Scent reduced environment
Service Canada promotes a scent reduced work environment and encourages the limited use of scented products in our offices.


Read important public announcement regarding this site. Find out more.

Building image of Ottawa Service Canada Centre - Passport Services at 885 Meadowlands Drive East, Suite 115 (May also be accessed via 1430 Prince of Wales Drive) in Ottawa 885 Meadowlands Drive East, Suite 115 (May also be accessed via 1430 Prince of Wales Drive)
Ottawa, Ontario
Office Information
Hours of service Monday to Friday from 8:30 am to 4:00 pm

Language of Service Bilingual
Available Public Phone No
Available Public Fax No
Parking Free Parking
Wheelchair accessible Yes
Payment Type Accepted Master Card, Visa, American Express, Debit Card, Certified cheque or money order payable to "Receiver General for Canada", No cash or personal cheques
Public Announcement

• This site offers passport services by appointment only for those travelling in 25 business days or less with a proof of travel or need. Please make a request for an appointment by filling out the service request form.

• If you are travelling in more than 25 business days, please mail in your application.

• If you are travelling in the next two days, please contact the Passport Call Centre at 1-800-567-6868, to book your appointment.

• You can visit Canadian passports to learn more and find out how to apply.

Visit the Service Canada website for the latest updates.

Biometrics collection service is offered at this Service Canada Centre. You must schedule an appointment for Biometric services by visiting

Online services
Service Canada programs and services are available online at Service Canada or by telephone at: 1 800 O-Canada (1-800-622-6232) - TTY: 1-800-926-9105

Record of employment
Please send your paper record of employment (ROE), or other documents to the appropriate Employment Insurance processing centre. Go to the EI Contact information - Individuals page for the mailing address serving your area.

Services Offered
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