Pointe-Claire Service Canada Centre - Passport Services


Health measures to know before you visit:

We ask that you do not visit a Service Canada Centre if you:

  • are experiencing any symptoms associated with COVID-19 (even if mild);
  • have tested positive on a PCR or rapid test, been presumed positive for COVID-19 in the past 7 days; or
  • have been instructed by public health authorities or a health care provider to quarantine or isolate for any reason.

When visiting in-person, it is required that you:

Wear a face mask

Service Canada is a federal service provider. As such, we continue to ask all clients and visitors to wear a face mask. This applies even in areas where provincial or territorial requirements differ.

Limit the use of scented products

Service Canada promotes a scent reduced work environment and encourages the limited use of scented products in our offices.

Public Announcement

We may prioritize clients who have proof of travel or need within the next 45 business days. Appointments are recommended as walk-in service is offered only if capacity allows. To book your appointment online, please go to eServiceCanada.

There is a $20 fee to pick passports up in-person.

If you are travelling within the next two business days, please visit a specialized passport site (Service Canada Centre – Passport Services) offering urgent pick-up services. Proof of travel or need is required and additional fees apply.

Video Remote Interpretation:

This office offers Video Remote Interpretation (VRI) services to support users of Sign language.

Fairview Pointe-Claire Shopping Centre
6815 Trans-Canada Highway, Suite C-022A
Pointe-Claire, Quebec

Office Information

Hours of service
Monday to Friday from 8:30 am to 4:00 pm
Language of Service
English, French

Multilingual Services (upon availability)
American Sign Language
Quebec Sign Language
Available Public Phone
Available Public Fax
Free Parking
Wheelchair accessible
Payment Type Accepted
Master Card, Visa, American Express, Debit Card, Certified cheque or money order payable to "Receiver General for Canada", No cash or personal cheques
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