Comox Valley Service Canada Centre


Public Announcement

Due to physical distancing, space is limited. Please make a request for an appointment by filling out the service request form . A Service Canada officer will call you back within 2 business days.

Do not come to a Service Canada Centre if you:
•have symptoms of fever, cough or difficulty breathing
•have had contact with a confirmed case of COVID-19 in the past 14 days
•have been instructed by local public health authorities to self-isolate due to travel or contact history.

Service Canada programs and services are available online at Canada.ca/service-canada-home or by telephone at: 1 800 O-Canada (1-800-622-6232) - TTY: 1-800-926-9105

For information on the Canada Emergency Response Benefit please call 1-833-699-0299.

Please send your paper Record of Employment (ROE), or other documents to the appropriate Employment Insurance processing centre. Go to the EI Contact information - Individuals page for the mailing address serving your area.

Building image of Comox Valley Service Canada Centre at 130 19th Street in Courtenay 130 19th Street
Courtenay, British Columbia
Office Information
Hours of service Monday to Friday from 8:30 am to 4:00 pm


Upcoming holiday closures
Labour Day
Monday, September 7th 2020

Labour Day
Monday, September 7th 2020

Thanksgiving Day
Monday, October 12th 2020

Remembrance Day
Wednesday, November 11th 2020

Christmas Day
Friday, December 25th 2020

Statutory Holiday
Monday, December 28th 2020

New Year's Day
Friday, January 1st 2021

Language of Service English, French
Available Public Phone No
Available Public Fax No
Parking Free Parking
Wheelchair accessible Yes
Payment Type Accepted Master Card, Visa, American Express, Debit Card, Cheque
Direct Phone Services
Service Regular Line Toll Free
CPP/OAS 1 800 277-9914
Employers Hiring Foreign Workers 1 800 367-5693
Record of Employment - Services for Employers: Orders, Information and Record of Employment on the Web (ROE Web) 1 800 367-5693
Social Insurance Number (SIN) Program 1 866 274-6627
Telephone Information Service (Employment Insurance) 1 800 206-7218
Telephone Reporting Service (Employment Insurance) 1 800 531-7555
Direct TTY Services
Service Regular Line Toll Free
Employment Insurance Program 1 800 529-3742
Income Security Program 1 800 255-4786
Record of Employment - Services for Employers: Orders, Information and Record of Employment on the Web (ROE Web) 1 855 881-9874
Services Offered
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