Ottawa Service Canada Centre - Passport Services
Please note the following temporary closure details.
For additional support, you can reach us at: Canada.ca/service-canada-e-service
This office is closed until further notice.
Appointment request for Passport Service in under 30 days*
If you require a passport in the next 2 days, call the Passport Call Centre at 1-800-567-6868.
If you require a passport in the next 30 days, please make a request for an appointment by filling out the service request form.
An agent will contact you to schedule an in-person appointment.
* All other passport requests should be submitted by mail. Do not fill out the service request.
Service Canada programs and services are available online at Canada.ca/service-canada-home or by telephone at: 1 800 O-Canada (1-800-622-6232) - TTY: 1-800-926-9105
For information on the Canada Emergency Response Benefit please call 1-833-699-0299.
Please send your paper Record of Employment (ROE), or other documents to the appropriate Employment Insurance processing centre. Go to the EI Contact information - Individuals page for the mailing address serving your area.
|Hours of service||
Monday to Friday from 8:30 am to 4:00 pm
|Language of Service||Bilingual|
|Available Public Phone||No|
|Available Public Fax||No|
|Payment Type Accepted||Master Card, Visa, American Express, Debit Card, Certified cheque or money order payable to "Receiver General for Canada", No cash or personal cheques|