Gatineau-Hull Service Canada Centre and Passport Services

Service changes due to COVID-19

We urge you not to visit Service Canada Centres unless absolutely necessary.
Ask us to help you with the following programs by using eServiceCanada:

• Employment Insurance (EI)
• Canada Pension Plan (CPP), Old Age Security (OAS), Guaranteed Income Supplement (GIS) benefits
• Social Insurance Numbers (SIN)
• immediate request for a Passport Service
• Veterans Affairs Canada Services

We will call you back within 2 business days.

Do not come to a Service Canada Centre if you:
•Have any COVID-19 related symptoms such as fever, cough or difficulty breathing
•Have had contact with a confirmed case of COVID-19 in the past 14 days
•Are required to self-isolate or quarantine by public health authorities

Please follow public health advice. Anyone not following public health advice trying to enter the office may be reported to local public health authorities. For more information, visit Canada.ca/covid19.

Scent reduced environment
Service Canada promotes a scent reduced work environment and encourages the limited use of scented products in our offices.

Passport services
If you need a passport in the next two business days, please call the Passport Call Centre at 1 800-567-6868.
If you have an immediate need for a passport, please schedule an in-person appointment by:
• using the service request form portal, or
• calling 1 800-567-6868.
For any in-person passport service, a proof of travel or need will be required.
All other passport requests should be submitted by mail.
You can visit Canadian Passports to learn more and find out how to apply.