St. John's Service Canada Centre and Passport Services
Warning
Read important public announcement regarding this site. Find out more.
Office Information | |
---|---|
Hours of service |
Monday to Friday from 8:30 am to 4:00 pm |
Language of Service | English, French |
Available Public Phone | No |
Available Public Fax | No |
Parking | Free Parking |
Wheelchair accessible | Yes |
Payment Type Accepted | Master Card, Visa, American Express, Debit Card, Cheque |
Public Announcement
You do not need to go to a Service Canada Centre for service.
Complete a service request form online and a Service Canada officer will call you back within 2 business days. If your request cannot be completed over the phone, you will be offered an appointment to visit a Service Canada Centre.
Do not come to a Service Canada Centre if you:
•Have any COVID-19 related symptoms such as fever, cough or difficulty breathing
•Have had contact with a confirmed case of COVID-19 in the past 14 days
•Are required to self-isolate or quarantine by public health authorities
Please follow public health advice. Anyone not following public health advice trying to enter the office may be reported to local public health authorities. For more information, visit Canada.ca/covid19.
Scent reduced environment
Service Canada promotes a scent reduced work environment and encourages the limited use of scented products in our offices.
Passport services
If you need a passport in the next two business days, please call the Passport Call Centre at 1 800-567-6868.
If you have an immediate need for a passport, please schedule an in-person appointment by:
• using the service request form portal, or
• calling 1 800-567-6868.
For any in-person passport service, a proof of travel or need will be required.
All other passport requests should be submitted by mail.
You can visit Canadian Passports to learn more and find out how to apply.
Online services
Service Canada programs and services are available online at Service Canada or by telephone at: 1 800 O-Canada (1-800-622-6232) - TTY: 1-800-926-9105
Record of employment
Please send your paper record of employment (ROE), or other documents to the appropriate Employment Insurance processing centre. Go to the EI Contact information - Individuals page for the mailing address serving your area.
Direct Phone Services | ||
---|---|---|
Service | Regular Line | Toll Free |
CPP/OAS | 1 800 277-9914 | |
Record of Employment - Services for Employers: Orders, Information and Record of Employment on the Web (ROE Web) | 1 800 367-5693 | |
Social Insurance Number (SIN) Program | 1 866 274-6627 | |
Telephone Information Service (Employment Insurance) | 1 800 206-7218 | |
Telephone Reporting Service (Employment Insurance) | 1 800 531-7555 |
Direct TTY Services | ||
---|---|---|
Service | Regular Line | Toll Free |
Employment Insurance Program | 1 800 529-3742 | |
Income Security Program | 1 800 255-4786 | |
Record of Employment - Services for Employers: Orders, Information and Record of Employment on the Web (ROE Web) | 1 855 881-9874 |
- All Canadians
- Citizenship and Immigration
- Employers and Organizations
- Families and Children
- Labour and Workplace Information
- Newcomers to Canada
- People with Disabilities
- Seniors
- Veterans
- Workers
- Youth and Students