Special Benefits

Please note:

Service Canada will be revising its web videos to reflect the new look of our website. Viewers can still refer to these videos to get a good overview of our programs and services.

Transcript

(Animated pen draws a red line that leads into the text Special Benefits.)

(Cut to a medium shot of the Host.)

Hi, my name is Selena, and I'm a Service Canada employee.

(LINE DRAWING GRAPHIC: Stick person appears screen right.)

You're probably familiar with regular Employment Insurance benefits, which provide financial support when people lose their jobs.

(LINE DRAWING GRAPHIC: Stick person appears screen right.)

…But what if you recently had a baby or adopted a child…

(Cut to tight shot of the Host. LINE DRAWING GRAPHIC: Stick person appears behind baby in stroller.)

…or if you're too sick to work…

(Another stick person appears on screen, walks to stick person lying in bed and puts hand on ill stick person, checking for fever.)

…or if you have to provide care to a family member

who is gravely ill.

(Cut to a close-up of the Host.)

…Then you may be eligible for special types of Employment Insurance benefits.

And you can apply for them right here-online.

(Medium shot of the Host. LINE DRAWING GRAPHIC: Stick person standing and rocking a bundled baby.)

…For example, maternity and parental benefits provide people with financial support after they give birth, adopt a child, or begin providing care to a newborn baby.

(Words ‘15 Weeks’ appear on screen)

…Mothers can receive up to 15 weeks of benefits

to recover from having a baby.

(Words ‘35 weeks’ appear on screen)

…On top of that, parents can also receive up to 35 weeks of benefits to care for and bond with their child.

(Medium shot of the Host. LINE DRAWING GRAPHIC: Empty bed emerges on screen, stickman hops in, lays down on back. Another stickperson appears beside bed with broken leg and crutches, and points to words ‘sickness benefits’ which appear on screen.)

…If you can't work because you're sick, injured, or under quarantine, you may be eligible to receive sickness benefits.

(The words ‘medical certificate’ appear on screen, followed by the words ‘doctor’s note.)

…To apply, you'll need a medical certificate or a doctor's note that says how long you'll be unable to work.

(Medium shot of the Host. LINE DRAWING GRAPHIC: stick person reads to a stick person in bed.)

…What if you have to take time off to care for a family member who is gravely ill and is at significant risk of dying?

(The words ‘Employment Insurance Compassionate Care Benefits’ appear on screen)

In this case you may be eligible for EI compassionate care benefits.

(Cut to tight shot of the Host. LINE DRAWING GRAPHIC: stick person at the computer.)

…And don't forget

-you can apply for these special benefits online.

When you go online, it's fast, easy and convenient.

…Now, when you're applying for special benefits,

you'll need to provide us with different documents,

including your Records of Employment -

unless your employer has provided it online.

(The (actual) application page for EI benefits online appears on screen.)

…For this reason, it's a good idea to go online

(The words ‘general information’ appear on screen.)

and review the general information about EI,

(The words ‘special benefits’ appear on screen.)

as well as any information about the special benefits you're applying for.

Tight shot of the Host. LINE DRAWING GRAPHIC: Stick person takes a bow. Service Canada logo appears.

…At Service Canada, we're people serving people.

(Dip to Black)