Completing single ROEs

Note:

As the Record of Employment (ROE) Web system is enhanced, some of the screens may change from the way they look in this guide.

Introduction

There may be instances where you would rather complete an ROE on the screen instead of via the ROE Payroll Extract process. You can do that on ROE Web by using an electronic version of the paper form. As with the ROE Payroll Extract method, this version can be submitted electronically.

We caution the use of the online ROE form when your normal method of submission is ROE Payroll Extract. If you submit the ROE via ROE Payroll Extract and make corrections on the online form after, those corrections will not be made in your payroll software. This will then lead to inconsistent information. We recommend that when the ROE Payroll Extract is used, all changes are to be made within your payroll software. You can then re-upload the ROE for issuance.

This user guide does not explain how to fill out an ROE form. For that information, please refer to the How to Complete an ROE link in the Help and Support menu of the ROE Web application.

Section 1 – ROE Web Welcome page

From the My Organizations page, choose the ROE Web Main Page link and you will be brought into your ROE Web Welcome Page. You will see your User Reference Number at the top of the page as well as the ROE Web Important Notices.

The ROE Web menus can be found at the top of the screen and as shown below, contain many links to important ROE-related information. There are three top menu links:

  • My Account;
  • Record of Employment; and
  • Help and Support.

1.1 My Account menu link

Representation of the My Account menu link
  • My Profile: redirects you to your profile page.
  • My Organizations: redirects you to your Organizations page.
  • My Account – Main Page

1.2 Record of Employment menu link

Representation of the Record of Employment menu link
  • ROE
    • Add New
  • ROE Payroll Extract
    • Upload
    • View
  • Search
    • Search Issued
    • Search Draft
  • Folder
    • Move all ROEs in a folder
  • Record of Employment – Main Page

1.3 Help and Support menu link

Representation of the Help and Support menu link
  • How to complete an ROE: redirects you to the ROE Completion Guide on the Service Canada website.
  • ROE Web User Guides: redirects you to the ROE Web User Guides (Payroll Extract and Single ROE) on the Service Canada website.
  • Employer Contact Center: displays contact information for the Employment Contact Center (ECC).
  • Help and Support – Main Page

1.4 Quick Links

Two Quick Links options are available from the ROE Web Main Page:

  • I want to input a new ROE; and
  • I want to upload a payroll extract file.
Representation of the Quick Links on the ROE Web Welcome Page

Section 2 – Privacy Notice Statement and Security

2.1 ROE Web users are presented with the Personal Information Collection Statement (PICS) when their ROE Web user profile is created. If you wish to read the PICS after your ROE Web profile is created, simply select the link Personal Information Collection Statement (PICS) displayed at the top of each ROE Web page on which personal information is collected from users.

Representation of the Personal Information Collection Statement link

Choosing the link above will display the PICS for the ROE Web application.

2.2 For security reasons, a ROE-Web session can only stay inactive for a maximum of 18 minutes. When there are two minutes remaining on the session, an alert will pop up asking the user to choose the OK button if he wishes to continue working in ROE-Web. If the user chooses the Cancel button or OK after the 2 minutes has expired, he or she will have to log back into the application.

Section 3 - Creating a new Record of Employment

3.1 To create an individual ROE, select the quick link I want to input a new ROE from the ROE Web Main Page or the Add New option from the Record of Employment menu at the top of the screen.

3.2 As a first step, you will have to choose the business for which you want to issue the ROE from the drop-down menu presented. Typing the first few letters of the business name you are looking for will activate the predictive search capability and display a list of all the businesses you have access to.

If you do not choose a business from the list displayed, an error message will be presented to that effect.

3.3 On the same page, use the radio buttons to indicate if the ROE you are creating will be in the 53 week or the 27 week format and choose the Continue button.

Representation of the ROE Week format selection

Note:

Businesses who can only issue ROEs under the 53-week format will not see this question. Please note that the 27-week ROE format will be discontinued in the near future.

All mandatory fields of the ROE form show the word “required” in brackets (required).

3.4 The first few questions on the form contain the basic company information, such as the Employer’s Name, Canada Revenue Agency (CRA) Business Number (BN), Employer Pay Reference Number and Employer’s Address. This information is pre-filled according to the data provided for your business when it registered for ROE Web.

Representation of the Issuer Information

3.4.1 If your organization has more than one section or sub-company, and each has a separate BN or name, you can include them all in your ROE Web profile. You can also easily change the business information while you are filling out an electronic ROE by going to the Address field (Block 4) and choosing the appropriate Address from the drop-down menu. You will notice that this will automatically change the Name and the CRA BN, based on the Address you have chosen. If the address you are looking for is not listed in the drop-down menu, you may also enter it directly in Block 4 of the electronic ROE.

You can also change the business selected by choosing the appropriate grey bar on the right side of the screen.

Representation of the Business Profile

Note:

Entering an address directly in Block 4 of the ROE will not add this address to your business profile. If you wish to update your business profile with the address, choose the My Organizations link from the My Account menu located at the top of the screen.

Representation of the Employee Profile (Block 9, 8, and 13)

3.5 Enter the employee’s full name and address in Block 9. Enter the employee’s Social Insurance Number (SIN) (nine digits, no letters) in Block 8. Note that if you enter an incorrect SIN in Block 8, an error message will be displayed to that effect.

3.6 Block 13 asks for the employee’s occupation and is not a mandatory field.

3.7 Block 6 has a drop-down menu listing the options for the type of Pay Period used for the employee. The options include (in the order they appear on the menu):

  • B - Bi-weekly
  • M - Monthly
  • O - Monthly non-standard (not the last day of the month)
  • S - Semi-monthly
  • E - Semi-monthly non-standard (not the 15th of the month)
  • H - 13 pay periods per year, and
  • W - Weekly.
Representation of Block 6 (Pay Period Type)

3.8 In Blocks 10, 11 and 12, you must enter the information pertaining to how long the employee worked for the company by completing the following fields:

  • First Day Worked;
  • Last Day for Which Paid; and
  • Final Pay Period Ending Date.
Representation of Block 10 (First Day Worked), Block 11 (Last Day for Which Paid), Block 12 (Final Pay Period Ending Date)

You can enter the dates directly into the fields in the yyyy/mm/dd format or use the Calendar icon to choose the dates.

Note:

If the dates are not entered in the proper yyyy/mm/dd format, an error message will be displayed to that effect when you try to submit the form.

It is essential that you enter the dates in the right sequence. If the Last Day for Which Paid date (Block 11) is before the First Day Worked date in Block 10, an error message will be presented in Block 11. If the Final Pay Period Ending Date (Block 12) does not correspond to the Last Day for Which Paid (Block 11), or the Pay Period Type (Block 6), an error messagewill also be displayed to that effect.

The error messages are removed once the errors are corrected and the ROE is submitted.

3.9 Block 14 is not a mandatory field and asks if and when the employee is expected to be recalled back to work. Use the radio buttons provided to make your selection. If you choose the third option Y – Recall Date, you must specify the recall date in the Expected Date of Recall box.

Representation of Block 14 (Expected Date of Recall)

Remember that other fields can be affected by the information you have entered in the Dates fields, even if the dates were entered correctly.

For example, the amount entered in Block 15A, Total Insurable Hours must not exceed the smaller of 8904 or (Last Day for Which Paid - First Day Worked +1) * 24. If the hours exceed the given limitation, an error message is presented.

Representation of Block 15A (Total Insurable Hours)

3.10 You do not have to complete Block 15B. This field will be automatically completed once you have answered all the questions related to earnings paid or due to the employee.

Representation of Block 15B (Total Insurable Earnings)

3.11 In Block 15C, Insurable Earnings by Pay Period, input the amount for Pay Period 1 and either complete the other Pay Periods manually or input a repeating amount in the Repeat same amount in all pay periods box and choose the Repeat button.

Representation of Block 15C (Insurable Earnings by Pay Period)

ROE Web will automatically populate the necessary Pay Period fields for the period of employment, beginning at Pay Period 2. You may manually change any amount within any Pay Period directly in the appropriate field if you need to make adjustments.

3.12 You must choose the Reason for Issuing the ROE in Block 16. You can do this by either choosing a reason from the drop down menu or by typing the first few letters of the reason you are looking for in the entry field. This will activate the predictive search capability and display a list of all the reasons that start with those letters.

The different reasons are:

  • A - Shortage of Work/End of contract or season;
  • A - Employer Bankruptcy or Receivership;
  • B - Strike or Lockout;
  • C - Return to school;
  • D - Illness or Injury;
  • E - Quit;
  • E - Quit / Follow spouse;
  • E - Quit / School;
  • E - Quit / Health reasons;
  • E - Quit / Retirement;
  • E - Quit / Take another job;
  • F - Maternity;
  • G - Retirement;
  • G - Retirement / Approved Workforce Reduction;
  • H - Work sharing;
  • J - Apprenticeship Training ;
  • K - Other;
  • M - Dismissal;
  • M - Dismissal / Terminated within a probationary period;
  • N - Leave of Absence;
  • P - Parental; or
  • Z - Compassionate Care.
Representation of Block 16 (Reason for Separation)

3.13 Just below Block 16, you will find pre-filled information for the First Name, Last Name, and Telephone Number of the person that Service Canada should contact to obtain additional information on the ROE. The contact names in the menu can be entered as soon as the business profile is created and can be modified at all times via the My Organizations link at the top of the page (My Account menu).

3.14 Block 17 allows you to report Separation Payments.

3.14.1 In Block 17A, you can choose the type of vacation pay that the person received from the drop down menu presented or you can enter the first few letters of the type you are looking for in the entry field. This will activate the predictive search capability and display a list of all the reasons that start with those letters from which you can choose the one you are looking for.

The four options are:

  • Included with each pay;
  • Paid because no longer working;
  • Paid for a vacation leave period; or
  • Anniversary (paid on a specific date each year).

You can also enter the Start and End Dates of each payment and the amount, if applicable in the appropriate entry fields.

Representation of Block 17A (Vacation Pay)

3.14.2 Block 17B allows you to enter the Start Date (directly into the box in the dd/mm/yyyy format or by using the Calendar icon provided) and the Amount paid for Statutory Holiday Pay. If you need to enter more than one amount, click on the Add More button and another field will be displayed. You can enter up to a maximum of 10 amounts of Statutory Holiday Pay in Block 17B.

Representation of Block 17B (Statutory Holiday)

3.14.3 Block 17C (Other Monies) lets you choose the different types of Other Monies that the individual may have received upon separating from the job. This can be done from the drop down menu presented or by entering the first few letters of the type of Other Monies you are looking for in the entry field. This will activate the predictive search capability and display a list of all the types starting with those letters from which you can choose the one you are looking for.

The options are:

  • A - Anniversary Payout
  • B - Bonus/Holiday
  • B - Bonus/Production/Incentive
  • B - Bonus/Event
  • B - Bonus/Staying/Contract Complete/End of Season
  • B - Bonus/Separation or Retirement
  • B - Bonus/Closure
  • B - Bonus/Other
  • C - Salary Continuance
  • E - Severance Pay
  • G - Gratuities
  • H - Honorariums
  • I - Sick leave credits
  • O - Other
  • Q - Profit Sharing
  • R - Retiring Allowance/Retirement Leave Credits
  • S - Settlement Pay
  • U - SUB Maternity/Parental (Top-up)
  • U – SUB Layoff
  • U – SUB Sickness
  • Y - Pay in Lieu of Notice
Representation of Block 17C (Other Monies)

Block 17C includes a field where you can enter the Start and End Dates of the payments as well as the Amounts. Start and end dates fields will only be presented when they are required, according to the type of other monies chosen. If you need to enter more than one type of Other Monies, choose the Add More button and another field will be displayed. You can enter up to 3 types of Other Monies in Block 17C.

3.15 As seen below, Block 19 allows you to enter any monies that a person may have received for Paid Sick Leave / Maternity / Parental / Compassionate Care Leave or Group Wage Loss Insurance. Choose the appropriate type from the drop down menu presented or by entering the first few letters of the type you are looking for in the entry field. This will activate the predictive search capability and display a list of all the types starting with those letters from which you can choose the one you are looking for.

Representation of Block 19 (Paid Sick Leave / Maternity / Parental / Compassionate Care Leave or Group Wage Loss Insurance)

Enter the Start Date of the payments and the Amount and indicate whether these payments were made per day or per week.

If you need to enter more than one type of payment, choose the Add More button and another field will be displayed. You can enter up to 3 types of payments in Block 19.

3.16 If you need to provide any additional information that you did not submit already on the ROE, you may check the box in Block 18. This will display the Comments section where you can provide that information. Note that this section must be used sparingly as completing Block 18 can prevent the automation of EI claims.

Representation of Block 18 (Comments with checkmark)

3.17 Box 20 lets you indicate which official language you would like Service Canada to communicate with you in, while Blocks 21and 22 are pre-filled with the telephone number (Block 21) and name of the individual who completed the ROE (Block 22). You can also choose the language in which you would like to print the ROE. The default printing and communication language is the language in which you are working.

3.18 If you have access to one or more folders in your organization, the next field will allow you to choose a Folder in which to submit the ROE. You will only see the folders you have access to in the drop-down menu.

The folder you choose never appears on the ROE when viewed or printed.

If your organization does not use folders or if you do not have access to the folder(s) they use, you will not see the Folder question.

Representation of Block 20 (Language), Block 22 (Declaration) and Folder question

3.19 As with paper ROEs, users have to sign the on-line version of the form. Because this is an electronic version, you must attest to the trueness of the data, as well as certify that you are the user named in Block 22 by inputting a checkmark in the appropriate box of the block. If you do not check the box, an error message will be presented advising you that you cannot submit the ROE before checking the box and attesting to the information.

Section 4 – Submitting the ROE

4.1 When the ROE is completed and you have attested to the trueness of the data, as well as confirmed that you are the user named in Block 22 of the RE, choose the Submit button at the very bottom of the screen to submit your ROE (please refer to image in section 3.18 above).

After choosing the Submit button, the screen below will appear. As indicated on the screen, you may choose the Generate PDF file button from the screen to download and print the ROE(s) you have just submitted.

Representation of the Generate PDF file link

Choosing the Generate PDF file link will display the File Download window.Select Open to view the ROEs in a PDF format. You may also Save the ROEs on your computer or Cancel the action.

Representation of the File Download Window

Note:

The ROE(s) is submitted directly to Service Canada. Employers therefore no longer need to mail a printed copy of the ROE to Bathurst.

Section 5 – Saving the ROE as a Draft

If for any reason you have completed an ROE but do not yet wish to submit it, choosing the Save as Draft button at the very bottom of the screen will save the draft ROE in the ROE database for 15 days. If not submitted in that period, the draft will be deleted. No serial number is assigned to the ROE until it has been submitted to Service Canada and passed the edits (please refer to image in section 3.18 above).

Section 6 – ROE Table of Contents Tab

6.1 You can go directly to a particular section of the online ROE form quite easily by choosing the blue Table of Contents button on the right side of the screen. As shown below, the Table of Contents contains the main sections of the ROE form.

Representation of the ROE Table of Contents

For example, if you want to go to Block 15A – Total Insurable Hours. Choose the Insurable Hours link on the ROE Table of Contents and the cursor will jump directly to that block (Block 15A).

You can hide the ROE Table of Contents by selecting the Hide button at the very bottom of the table or by choosing the blue Hide Table of Contents button on its left side. Selecting the blue Show Table of Contents button on the right side of the screen again will make the table reappear.

Section 7 - Help Information for the blocks on the form

7.1 Each block of the ROE Online form contains a Help feature. To activate the Help, simply choose the “Help for” link next to a particular block. A description of the block will be displayed along with help on how to complete it.

Representation of the Block 19
Representation of the Help for Block 19

Section 8 – Correcting the ROE

8.1 All the ROE fields that failed the ROE validation will be marked in red at the top of the ROE online form itself.

Representation of the Errors on the Online Form

8.2 Choosing the link of one of the error will bring you directly to the field containing the error. Details of the error will appear in red in the box itself.

Representation of the Error on Block 6 of the ROE

8.3 After correcting the errors and confirming your identity to Service Canada by completing Block 22, choose the Submit at the bottom of the page in order to submit the ROE.

If the ROE successfully passes all the validations, the following screen will be displayed. You will notice a serial number has been assigned to the ROE.

Representation of a ROE that is assigned a serial number in ROE Web

Note:

In the example above, the serial number beings with a “T” as the ROE was submitted using the ROE Web Demo. All ROEs issued using ROE Web are assigned a serial number starting with the letter “W”.

Choosing the Generate PDF file link will display the File Download window.Select Open to view the ROEs in a PDF format. You may also Save the ROEs on your computer or Cancel the action.

Section 9 - How to search for ROE(s)

9.1 ROE(s) with or without a serial number can be retrieved for viewing and printing purposes. When searching for an ROE, you may choose either a draft ROE or a previously issued ROE by choosing the Search Draft ROEs or Search Issued ROEs option available on the Record of Employment menu.

Representation of the Search Options from the Record of Employment menu

9.2 Search Draft ROEs screen

The following search criteria are available on the Search Draft ROEs screen:

  • SIN : Social Insurance Number
  • Date Saved (From and To) : Date the ROE was last saved as draft
  • Employee Last Name Footnote 1: The employee’s last name.
  • Employee’s Payroll Reference no. Footnote 1 : The Payroll Reference number used by your business.
  • CRA Business Number Footnote 1: The 15-character number assigned by the CRA.
  • Folder Name Footnote 1: The name of the Folder in which the ROE resides.
Representation of the Search Draft ROEs screen

9.2.1 Folder Name

The Folder Name replaces what used to be called the Division Name. Users will only see the Folder Name criterion if they have access to at least one folder in their user profile. Only those users who have access to at least one folder will be able to view, open and search for ROEs in that folder.

A ROE within a folder will come up in search results only if the user has access to it. If a user has the authority to manage folders, but does not have access to a specific folder, he or she will be able to create, delete and modify folders but will not see the content of the specific folder as he or she does not have access to.

If a ROE is saved under a BN the user has access to but in a folder the user does not have access to, the user will not see the ROE when performing a search.

Once you have provided the search criteria, choose the Search button at the bottom of the screen. ROE Web will search the database and will display a list of all the ROEs that meet the criteria you entered to perform your search.

Note:

ROEs that were issued 6 or more years ago will not be displayed to conform to Privacy Legislation.

9.3 Draft Search Results Screen

The Draft Search Results screen will display all the Draft ROEs that meet the criteria entered to perform your search. Notice that there is a note informing you on the number of ROEs that were retrieved based on the search criteria you entered.

The following information on the ROEs is displayed:

  • SIN
  • Employee Name
  • Date Saved: Date the ROE was last saved as draft
  • Folder name (if applicable and if user has access to the folder)
  • Number of Errors on the ROE: The number of errors, if applicable is displayed in this column.
  • I would like to….this Draft: Contains the actions that can be performed on the Draft. In this case, the Edit button is displayed.

You may also change your search criteria by choosing the Change Search Criteria button. This will bring you back to the Search Draft ROEs screen.

Representation of the Draft Search Result(s) screen

9.3.1 Actions that can be performed on the Draft Search Draft Result(s) screen

The following Action buttons are available directly from the Draft SearchResults screen:

  • Select All Current: Allows you to choose all the ROEs on the page by inputting a checkmark beside the ROEs.
  • Clear Selection: Clears the boxes you have selected.
  • Move to Folder…: Allows you to move ROEs from one folder to another.
  • Create Report: Allows you to create a report in order to print single or multiple ROEs.
  • Print Back Page checkbox: Allows you to print the ROEs with the information found on page 2 of the ROE. This page contains useful information for people applying for Employment Insurance (EI) benefits.
  • Edit: Allows you to amend an ROE.
  • Submit Selected: Allows you to submit Draft ROEs.

9.3.2.1 Moving ROEs

This button allows you to move ROEs from one folder to another. Note that only users who have access to at least one Folder in their organization will see this action button.

Once you have selected the ROE(s) to be moved, choose the Move to Folder… button.

The Move Draft ROEs screen will appear where you can select the Destination Folder from the drop down menu presented.

Representation of the Move Draft ROEs screen

Choose the Move to Folder button another time to start the move. The Move Draft ROEs - Confirmation window will appear.

Note:

As indicated on the Move to Folder screen, in order to move a ROE, you must have access to the current Folder, the destination Folder as well as Write Access to the BN. Also, you cannot move ROEs that were submitted for a business for which you do not have access to. All ROEs submitted for businesses for which you do not have access to will not be moved and will remain in their current folders.

9.3.2.2 Moving all ROEs

You may also choose the option Move ROEs from the Record of Employment menu located at the top of the screen. This option allows you to move all ROEs from a Folder to another as seen below.

Representation of the Move all ROEs in a Folder screen

Select the Originating Folder as well as the Destination folder and choose the Move to Folder button to move the ROEs.

9.3.2 Printing ROEs

You can print ROE(s) whether they have a serial number or not.

You may choose individual ROEs or choose all ROEs by placing a checkmark in the first column on the left of the table. Choose all the ROEs you wish to print from the Search Results screen and choose the Create Report button. You may also check the Print Back Page box which allows you to include the information that normally appears on page 2 of the ROE on your printed copy.

The File Download window will appear. Select Open to view the ROEs in a PDF format. You may also select Save the ROEs on your computer or Cancel the report.

The PDF version of a ROE looks exactly like the paper form ROE and all the selected ROEs will appear in PDF on the same screen. Choose the Print icon on the toolbar at the top of your screen to print the ROEs.

As indicated in Section 4 above, if you have just issued a single ROE and you want to print it right away, you do not have to search for the ROE as described in Section 9 above. You can simply choose the Generate PDF file hyperlink which allows you to download and print the ROE.

9.4 Search Issued ROEs screen

The following search criteria are available on the Search Issued ROEs screen:

  • Serial Number: If you know the Serial Number of the ROE you are looking for, enter it in the appropriate field and choose the Search by Serial Number blue button right under this field.
  • SIN
  • Date Issued (From and To) : Date the ROE was issued
  • Employee Last Name Footnote 1: The employee’s last name.
  • Employee’s Payroll Reference no. Footnote 1: The Payroll Reference number used by your business.
  • CRA Business Number Footnote 1: The 15-character number assigned by the CRA.
  • Folder Name Footnote 1: The name of the Folder in which the ROE resides.

If you are using any criteria (or a combination of criteria) other than the Serial Number, enter your criteria in the appropriate field (s) and choose the Search button at the bottom of the screen.

Tip: To obtain optimal results, search only by SIN or Serial Number. If those criteria are not available, limit your criteria.

Please refer to Section 9.2.1 for more information on the Folder Name criterion.

Representation of the Search Issued ROEs screen

The Issued Search Result(s) screen will display all the Issued ROEs that meet the criteria entered to perform your search. Notice that there is a note informing you on the number of ROEs that were retrieve with the search criteria you entered.

Representation of the Issued Search Result(s) Screen

The following information on the ROEs is displayed:

  • Serial Number
  • SIN
  • Employee Name
  • Date Issued
  • Folder name (if applicable and if user has access to the folder)
  • I would like to….this ROE: Contains the actions that can be performed on the Issued ROE. In this case, the View and Amend buttons are displayed.

You may also change your search criteria by choosing the Change Search Criteria button. This will bring you back to the Search Issued ROEs screen.

9.4.1 Actions that can be performed on the Issued Search Results screen

The following Action buttons are available directly from the Issued Search Results screen:

  • Select All Current: Allows you to choose all the ROEs on the page by inputting a checkmark beside the ROEs.
  • Clear Selection: Clears the boxes you have selected.
  • Import: Allows you to import the ROEs on your computer.
  • Move to Folder…: Allows you to move ROEs from one folder to another.
  • Create Report: Allows you to create a report in order to print single or multiple ROEs.
  • Print Back Page checkbox: Allows you to print the information found on page 2 of the ROE. This page contains useful information for people applying for EI benefits.
  • View: Allows you to view the ROE in a condensed format
  • Amend: Allows you to amend a submitted ROE.

9.4.2 Moving ROEs

Please refer to Section 9.3.2 above for information on how to move ROEs from one folder to the other.

9.4.3 Importing ROEs

The Import feature helps users amend any ROE they have already submitted if the payroll software they use enables them to do so. With the Import feature, users can see the details of any ROE(s) they’ve submitted, whether it was issued a serial number or saved as a draft. Those that have a serial number can be reviewed so the user can go back in the software and make the necessary amendments.

Choose all the ROEs you wish to import from the Search Results screen and choose the Import button above the table. The File Download window will appear. Select Open to view the ROEs in a PDF format. You may also select Save the ROEs on your computer or Cancel the report.

Once you’ve opened the link, the XML file of the ROE will appear.

This example shows one ROE that has been issued, so the Issued Count equals “1”. Since no ROEs were passed (saved as drafts), failed or rejected based on the search criteria used, the total beside each is “0”. It also shows eight pieces of information from the ROE, including: Serial Number, Date Issued, Business Number, SIN, First Day Worked, Last Day for Which Paid, Final Pay Period End Date and Total Insurable Earnings.

How this information is used depends on if the type of payroll software you use allows you to amend uploaded ROEs via the ROE Payroll Extract function.

Representation of an XML File of a ROE

9.4.4 Viewing a ROE

Choosing the View button will display the appropriate ROE in a condensed format.

Representation of a ROE in condensed format (View Button)

9.4.5 Amending a ROE

Invariably there will come a time when an ROE you submitted needs to be amended either because you have received new information or a mistake was made that was not detected by the system. ROE Web lets you amend an ROE whenever necessary.

To amend an existing ROE, choose the Amend button for the appropriate ROE on the Issued Search Results screen. Only ROEs for which a serial number was assigned can be amended.

Representation of an Amend button on the Issued Search Result(s) screen

The ROE form for the chosen ROE will be displayed.

The Serial number of the original ROE has moved to Block 2, Serial Number of ROE Amended or Replaced.

After making the necessary modifications to the ROE, choose the Submit or Save as Draft button as required. Remember that you must attest to the trueness of the data and confirm your identity before you can submit a ROE.

Please note that a new Serial Number has been assigned to the amended ROE (Block 1).

Footnotes

Footnote 1

You have three options (drop down menu) when using these search criteria: Exact, Begins With, and Ends With

Return to footnote 1 referrer