How do trustees/receivers know when Service Canada has paid a WEPP Claim?

When a payment is issued to a WEPP applicant for whom a trustee/receiver submitted a Trustee/Receiver Information Form, Service Canada will issue a detailed letter, to the applicant and trustee or receiver, outlining the amount of the WEPP payment.

Please note that trustees/receivers will also receive a Monthly Statement of Account from Service Canada which will provide the total amount paid to applicants, per bankruptcy/receivership. Trustees/receivers who have any questions concerning the information shown on the Monthly Statement of Account or concerns related to WEPP dividend payments should call our dedicated WEPP information service toll‑free number at 1‑866‑683‑6516 (TTY: 1‑800‑926‑9105).