Tax information slips in My Service Canada Account

  1. Which tax slips can I view through My Service Canada Account?
  2. Once I make changes to my tax slips with you over the telephone, can I go online and view my amended tax slips through My Service Canada Account?
  3. How do I request to receive or not receive my tax slips by mail?
  4. I have asked you to stop mailing my tax slips. Will I be notified when my tax slips are ready online?

1. Which tax slips can I view through My Service Canada Account?

My Service Canada Account allows you to view and print copies of your Employment Insurance (EI) (T4E), Canada Pension Plan (CPP), and Old Age Security (OAS) (T4A, NR4) tax information slips. This service gives you access to your tax slips for the current year and the six preceding years. These copies can be submitted with your income tax return to the Canada Revenue Agency.


Top of Page

2. Once I make changes to my tax slips with you over the telephone, can I go online and view my amended tax slips through My Service Canada Account?

At this time, you can use this service to view amended versions of your EI and CPP tax slips if they have been changed since they were originally issued in January.

  • Amended CPP tax slips will be available online 7 to 10 days after the amendment is processed.
  • Amended EI tax slips will be available online 4 to 6 weeks after the amendment is processed.

Currently, OAS amended slips are not accessible through the online service. However, your amended OAS tax slips will be mailed to you, which you can submit when you file your income tax return with the Canada Revenue Agency.


Top of Page

3. How do I request to receive or not receive my tax slips by mail?

You may request to stop or start the mailing of your tax information slips by logging into My Service Canada Account. Select the “View my tax slip (T4E, T4A, NR4)” option on the My Service Canada Account home page. Choose the option to “Stop/Start Mailing” your tax information slips.

You can also contact us and speak with an agent over the phone to request to stop or start the mailing of your tax information slips.


Top of Page

4. I have asked you to stop mailing my tax slips. Will I be notified when my tax slips are ready online?

No. If you have requested that your tax slips stop being mailed to you, you must go online each year at the beginning of February to view your tax slips.