Privacy Notice Statement

You may wish to print this page for future reference as it contains important information.

Your privacy and the protection of your personal information is important to us. We will confirm your identity by matching the information you submitted on the log-in page with information contained in the Social Insurance Register, our Canada Pension Plan (CPP) and/or Old Age Security (OAS) program records. This information is needed for you to access and use the service you requested.

The collection, use and disclosure of personal information for this service is authorized and regulated by the Canada Pension Plan Act, the Old Age Security Act, and the Employment Insurance Act. Your information may also be used for policy analysis, research and/or evaluation purposes, which could require that information under the control of Human Resources and Skills Development Canada and/or Service Canada be linked. In limited instances, we can share your information without your consent, but will do so according to the Privacy Act.

The use, disclosure, and retention of your personal information for these services are described in the following Personal Information Banks: Canada Pension Plan SDC PPU 146, Canada Pension Plan SDC PPU 140, Old Age security SDC PPU 116 and Social Insurance Register SDC PPU 390.

The information you provide is protected under the Privacy Act and applicable departmental legislation. Under the Privacy Act, you have the right to access your personal information and request changes if the information is incorrect. Instructions on how you can exercise these rights are outlined in Info Source publications, a copy of which is available at any Service Canada Centres.

Questions or comments regarding the administration of the Privacy Act in our Department may be directed to the Access to Information and Privacy Coordinator at:

Access to Information and Privacy
140 Promenade du Portage
Phase IV, Level 1, Mail stop 112
Gatineau QC  K1A 0J9

Tel: 819-994-0416
Fax: 819-953-0659
E-mail: nc-fas-sfa-atip-aiprp@hrsdc-rhdcc.gc.ca

For more information on privacy issues and the Privacy Act in general, consult the Office of the Privacy Commissioner or call 1-800-282-1376.

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