Cyber Authentication Renewal Initiative Frequently Asked Questions for Users
Why is the Government of Canada offering users a choice of credentials?
Are the online banking credentials as secure as the ones issued by the Government of Canada?
I am already enrolled with one Government of Canada service. Why do I need to provide basic identity information again to enroll in services from other departments?
About using a Sign-In Partner
What is a Sign-In Partner?
Who are the Sign-In Partners?
What are the advantages of using my online banking credentials?
The financial institution I do business with is not on the list of Sign-In Partners. What alternative do I have when I want to access government services online?
If I use a Sign-In Partner, will I still be able to use a GCKey?
Is any of my banking information shared if I use a Sign-In Partner?
I bank with one of the Sign-In Partners on your list, but I’m not registered to bank online. Am I still able to access my Government of Canada account using my Sign-In Partner?
My Sign-In Partner knows who I am, why do I still have to provide my basic identity information to enroll in a Government of Canada service?
What is GCKey?
Why has the Government of Canada introduced GCKey?
How do I get a GCKey?
Am I able to access all of the government’s online services with my GCKey?
Who has access to the information I submit when I register for a GCKey?
About the Canada Revenue Agency (CRA) Credential
I am registered with the Canada Revenue Agency (CRA) and use my CRA user ID and password to access the CRA’s login services. Can I continue to use my CRA credential?
Can I use a Sign-In Partner to access the Canada Revenue Agency (CRA) online services?
Can I use my GCKey to access my Canada Revenue Agency’s (CRA) online services?
Which credentials can I use to access online services at the Canada Revenue Agency (CRA)?
- Date modified: