My Service Canada Account
Important Notice: Your My Service Canada Account session may time-out or expire because of intermittent system issues. In order to shorten your wait time, we encourage you to access your My Service Canada Account before 10am or after 4pm (Eastern time) when volumes are lower. We apologize for any inconvenience and are working to resolve this issue as quickly as possible.
Important Notice: Please be advised, to permit system maintenance, this service will:
- be intermittently available from 7:00 a.m. to 9:00 a.m. on Saturday, February 4th, 2012 (Eastern Time) and;
- not be available from 2:00 a.m. to 6:00 a.m. on Sunday, February 5th, 2012 (Eastern Time)
We apologize for any inconvenience.
Why wait to receive your tax slip in the mail? Get your tax slip online as early as February 1st and file your tax return sooner!
My Service Canada Account provides a single point of access to view and update your information with Employment Insurance (EI), Canada Pension Plan (CPP) and Old Age Security (OAS). More questions about My Service Canada Account? Find out more through our Frequently Asked Questions.
When using this service:
- You must have an Access Key. The Government of Canada has replaced the epass Canada service with a new service called Access Key. For more information, visit our epass to Access Key Frequently Asked Questions page.
- Don’t forget to protect your security. To protect your security, we recommend that you logout, clear your browser's cache and close down your browser after you have finished with your online session.
- You must have cookies enabled in your browser. If cookies are disabled in your browser’s security settings, you'll have trouble signing in and will not be able to use this service. If you are unsure about whether cookies are enabled on your computer, see the Enabling Cookies section.
- If you are using bookmarks to access the Access Key login page, you may experience technical difficulties when loging in to My Service Canada Account and could be asked to try the service again later.
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What can I do with My Service Canada Account?
- View your important (EI) messages, payment information, current/past claims
- View/change your EI direct deposit, mailing address, and telephone number
- View/print your EI/Canada Pension Plan (CPP)/Old Age Security (OAS) tax slips
- View/change your CPP/OAS payment destination, address and telephone number
- View/print your CPP statement of contributions and Benefit Estimate
- View your electronic Records of Employment
- Register to pay Employment Insurance premiums on your self-employment income (for self-employed persons)