Appealing a Decision

If you disagree with a decision that affects your GIS, Allowance, or Allowance for the Survivor benefit, you have the right to an explanation. If you contact us, we can explain the reasons for our decision.

If you are not satisfied with our response, you can ask us to reconsider the decision. To do this, you must send a letter to your Service Canada regional director no later than 90 days after receiving notice of our original decision. For the mailing address for your region, please visit the Service Canada Web site or contact us.

If you are still not satisfied after this reconsideration, you can appeal the decision. If you would like to know more about the appeal process, visit the Service Canada Web site or contact us.