The Allowance and the Allowance for the Survivor
Appealing a decision
If you disagree with a decision that affects your Allowance or Allowance for the survivor, you have the right to an explanation.
Call us first and we can usually settle the matter. If you are not satisfied with our response, you can request a "reconsideration." To do this, you must send a letter to the Regional Director of Income Security Programs as soon as possible after receiving notice of our decision. You can call us for the mailing address for your region or look up the address on our Web site.
In your letter, tell the Regional Director:
- your name;
- your address;
- your social insurance number; and
- your reason(s) for requesting a reconsideration.
If you are not satisfied with the Regional Director's response, you can appeal the decision to a Review Tribunal.