How do I contact Service Canada regarding the Common Experience Payment?

Service Canada has established toll-free telephone numbers dedicated to the Common Experience Payment (CEP). Call-centre staff members have been trained to handle inquiries about the CEP process, applications, and payments.

The dedicated toll-free CEP contact numbers are:

• 1-866-699-1742
• TTY: 1-800-926-9105

The CEP telephone support staff responds to enquiries Monday to Friday from 8:30 a.m. to 4:30 p.m. local time, and 9:00 a.m. to 5:00 p.m. in Newfoundland.

You can also visit a Service Canada Centre.