ROE Web is Efficient, Reliable, Secure, and Easy to Use

Filling out a Record of Employment has never been easier!
If you are responsible for completing ROEs for a small, medium-sized, or large business, or if you are an accountant, bookkeeper, or small payroll processor, Service Canada encourages you to submit your ROEs electronically. ROE Web is a secure online application that allows you to create, submit, and print 53-week ROEs on the Internet.

ROE Web is an efficient, reliable, and convenient way to submit ROEs. It provides flexibility for employers by aligning ROE issuance with their pay cycles, reducing the administrative burden, and improving the quality of information received by Service Canada. ROE Web also improves service to employees who are applying for Employment Insurance benefits.

The benefits of ROE Web 

• It saves time and increases productivity – You can submit more than 900 electronic ROEs at once. 
• It improves the quality and accuracy of ROEs – Using ROE Web, your ROEs are instantly validated, which means more accurate data and fewer follow-up phone calls and requests for payroll information from Service Canada.
• It’s easy to use – ROE Web is a user-friendly and interactive application with online help features. It also makes modifying ROEs easier. If you need to amend an ROE, you can easily retrieve, view, and amend it without having to re-enter all the information. In addition, dedicated Business Service Centre Help Desk agents are available to answer any technical questions you may have.
• It reduces paper burden – ROE Web eliminates the need to order or store paper ROE forms, or to keep paper copies on file. Also, there is no need to print copies of ROEs for your employees or to mail paper copies of ROEs to Service Canada—so no more mailing costs.
• It’s secure – ROE Web uses an online security and authentication service that verifies the identity of the individual who is submitting the ROE Web data.

If you use a payroll service provider

Service Canada has developed an electronic solution for large payroll service providers that allows them to issue ROEs electronically. Contact your provider to determine if this service is available to you.

If you use a payroll software

A number of software companies have adapted their payroll software to be compatible with ROE Web. Contact your software vendor to check if the version you are using is compatible with ROE Web.

For more information, or to register for ROE Web:
CLICK servicecanada.gc.ca/roeweb
CALL 1 800 385-5470
VISIT a Service Canada Centre