How to request a copy of a Record of Employment (ROE)
Employment Insurance (EI) frequently asked questions
- Where can employers order blank ROEs?
- How do you get a copy of a ROE already issued?
- What information is required?
- How long do we keep microfilmed copies?
- How to reach us
- Where can employers order blank ROEs?
To order paper ROE forms, call the Employer Contact Centre at 1-800-367-5693. When placing your order, please have your Canada Revenue Agency Payroll Account Number ready for identification purposes.
- How do you get a copy of a ROE already issued?
When a copy of the ROE is needed, you may obtain it electronically or by sending the required information by fax or regular mail. For more information, visit the How to request a copy of a ROE page.
- What information is required?
To get a copy, depending if you are an employer or an individual, specific information has to be provided.
- How long do we keep microfilmed copies?
At National Services-Record of Employment 2nd copy processing, the microfilmed copies are kept on cassette for a period of 10 years.
