Security, confidentiality and privacy notice statement

Security and Condidentiality

The Government of Canada and Service Canada takes the security and confidentiality of the Canadians' personal information seriously. Encryption, Firewalls, Authentication: these are the means used to ensure the security of client transactions. By using encryption, we ensure that the data sent is electronically scrambled and therefore minimizes the risk of it being seen or by unauthorized individuals. Firewalls are a combination of hardware and software designed to securely separate the outside world from our internal computer systems and database.  Authentication ensures that the identity of the individual submitting the data is verified. By following these three principles we are providing the security that the Canadian public has expressed as a need to ensure their confidence in Government of Canada electronic business transactions.

The Employer consents to and accepts that the Canada Employment Insurance Commission (Commission) may collect and use identifying information, being the name of the Employer and its province of operation, and if required, its CRA Business Number, issued by the Canada Revenue Agency, for the purposes of communicating securely with the Commission and identifying any ROE submitted by the Employer using the ROE Web Internet application.

The Employer will inform the Primary Officer (PO), Designated Officer(s) (DO) or ROE Web Issuers that identifying information of the PO, DO or Issuers collected and used by the Employer for purposes of Program Enrolment to the ROE Web Program or for purposes of suspension or revocation of Program Enrolment, may be provided to the Commission upon request, and the Employer warrants that the PO, DO or Issuers have consented to any such disclosure of identifying information prior to Program Enrolment. The Employer further warrants that any contractor acting on its behalf as a PO, DO or Issuer has consented to the disclosure of identifying information to the Commission.

It is understood that the Employer has the right to access and request correction of any identifying information from the records maintained by the Commission, and that the PO, DO and Issuers have a right to access to their identifying information in accordance with the Privacy Act.

It is understood that the Employer, PO, DO and Issuers may, at any time, by signed written notice, either electronically and digitally signed, in writing, or by facsimile, withdraw their consent, and if they do so, the Commission may not be able to provide them, or continue to provide them, with enrolment with the ROE Web Program, in which case ROEs may be submitted by other means by those individuals.

Privacy Notice Statement

Information on ROE Web is collected by HRSDC and is to be used for the administration and enforcement of the Employment Insurance Act. The information will be retained in Personal Information Banks HRSDC PPU 150, 180 and 385, and will be used and disclosed in accordance with the conditions listed therein. This information may also be used for policy analysis, research and/or evaluation purposes. In order to conduct these activities, information under the custody and control of HRSDC may be linked. The information collected will be administered in accordance with the Privacy Act. Under provisions of the Privacy Act, individuals to whom the information pertains have the right to the protection of, and access to, their personal information. Instructions to assist an individual in obtaining his/her personal information, as well as a detailed description of the Personal Information Banks, are found in the Info Source  or available at your Service Canada Centre.