Changes to ROE Web

New login options coming to Service Canada in November

The Government of Canada is changing the way Canadians login to government programs and services online, by offering users a choice of login.

On November 18th, 2012, Service Canada introduced GCKey, a Government of Canada login, and a Sign-In Partner login that enables users to access government programs and services online using a login they may already have with a financial institution. These new login options are replacing the epass service. Users need to choose one of the two login options to access ROE Web.

For more information, please consult the FAQs.

Other changes

Changes have been made to ROE Web. As of October 16, 2011:

• An ROE Web online agreement replaced the previous paper agreement,
• New security features were added,
• A new Client Employer Consent Form replaced the Annex A for clients of payroll service providers.

Learn more about differences between the old and new ROE Web agreements.

Your organization's ROE Web administrator (called the Primary Officer) is asked to accept a new online agreement when they log in to ROE Web since October 16, 2011.

All ROE Web users are prompted to complete a professional profile and identify security questions the first time they log in to ROE Web since October 16, 2011.

If the Primary Officer (PO) has left the organization or is no longer in that role, your company will have to choose a new PO and follow the steps to change your PO.

For additional information on how the changes affect you, please refer to the FAQs for ROE Web changes.

If you are already registered for ROE Web

Continue to Open a Session

If you are not already registered for ROE Web

View the ROE Web benefits video and follow the simplified steps to register for ROE Web