Employment Insurance (EI) and how to order Record of Employment (ROE) forms

Did you know that you can complete and submit ROE forms online?

For more information on ROE Web. 

Canadian businesses
Non-Canadian businesses operating in Canada
What we will ask when you order ROE forms
Guide - How to complete the Record of Employment (ROE) form


Canadian businesses

TO ORDER ROEs: Call the Employer Contact Centre at 1-800-367-5693.

Non-Canadian businesses operating in Canada

If you are a non-Canadian employer who wants to order ROE forms, your place of business registered and operating within Canada must follow the same procedures as Canadian businesses.

What we will ask when you order ROE forms

The person taking your order will ask for:

  • Your 15-character Payroll Account number (PAN) - business number issued by the Canada Revenue Agency (CRA),
  • the name, telephone number and address of your business.

The PAN is located on the CRA PD7A Statement of Account for Current Source Deductions form.

If you do not have a PAN, you will have to request it from CRA before you place an order.  

If you need help on how to complete the ROE, please refer to: