My Employment Insurance (EI) Information online - Security of Personal Information

Your personal information is secure with us

Human Resources and Social Development Canada (HRSDC) has taken measures to ensure that your electronic transactions with us are secure and that your privacy is protected. There are three principal means of ensuring the security of client transactions:

• Encryption
  electronically scrambles the data stream between your computer and our server. This minimizes the risk that Internet hackers and other users will alter or view information being transmitted. You must be using a browser with 128-bit encryption in order to access My EI Information online.
  
  You should never send confidential information such as your Social Insurance Number or Access Code via Internet e-mail. Our encryption system does not function on e-mail.
   
• Firewalls
  are a combination of hardware and software designed to securely separate the outside world from our internal computer systems and database.
   
• Authentication
  ensures the identity of the individual submitting the data is verified. Human Resources and Social Development Canada (HRSDC) will verify your identity by a combination of methods and data comparisons. You will be asked for two pieces of identifying information (ID) in order to access the My EI Information online service. These pieces of identification make up your electronic signature. To ensure that others cannot use your electronic signature, make sure that you keep your identification information confidential.