Use My Service Canada Account to access your Employment Insurance information
My Service Canada Account allows you to access your Employment Insurance (EI) information in one place using a secure Web site.
If you have a current or previous claim for EI benefits, use My Service Canada Account to:
- change your mailing address and telephone number
- sign up for direct deposit or change your banking information
- view information on your current EI claim, including:
- your weekly benefit rate
- the start and end date of your claim
- when your waiting period begins and ends
- your allowable earnings
- the number of weeks you will be entitled to receive benefits
- the number of weeks of benefits you have already received
- the payment dates
- details about deductions from your payments
- view information on your past EI claims
- view electronic Records of Employment that your employers have submitted
- view and print your EI tax slips (T4Es)
- stop or restart the mailing of your EI tax slips (T4Es)
- register to pay EI premiums on your self-employment income (EI special benefits for self-employed people)
On My Service Canada Account, you will also find an online help function, a list of frequently asked questions, and links to pages where you can apply for EI benefits, complete your EI report, and find a job using Job Bank.
Return to the My Service Canada Account homepage
Note: We can only accept updates to your mailing address, telephone number, and direct deposit information during the service times for your province or territory of residence, as follows:
- Atlantic Canada:
- Monday to Friday: 6:00 a.m. to 9:00 p.m. Atlantic Time (AT)
- Saturday and Sunday: 6:00 a.m. to 5:00 p.m. AT
- Quebec:
- Monday to Friday: 6:00 a.m. to 10:00 p.m. Eastern Time (ET)
- Saturday and Sunday: 6:00 a.m. to 4:30 p.m. ET
- Ontario:
- Monday to Friday: 6:00 a.m. to 10:30 p.m. ET
- Saturday: 6:00 a.m. to 4:00 p.m. ET
- Sunday: 7:00 a.m. to 5:00 p.m. ET
- Western Canada:
- Monday to Friday: 7:00 a.m. to 10:00 p.m. Central Time (CT)
- Saturday and Sunday: 7:00 a.m. to 7:00 p.m. CT
- Date modified: