Use My Service Canada Account to access your Employment Insurance information

My Service Canada Account allows you to access your Employment Insurance (EI) information in one place using a secure website.

If you have a current or previous claim for EI benefits, use My Service Canada Account to:

  • change your mailing address and telephone number
  • sign up for direct deposit or change your banking information
  • view information on your current EI claim, including:
    • your weekly benefit rate
    • the start and end date of your claim
    • when your waiting period begins and ends
    • your allowable earnings
    • the number of weeks you will be entitled to receive benefits
    • the number of weeks of benefits you have already received
    • the payment dates
    • details about deductions from your payments
  • view information on your past EI claims
  • view electronic Records of Employment that your employers have submitted
  • view and print your EI tax slips (T4Es)
  • stop or restart the mailing of your EI tax slips (T4Es)
  • register to pay EI premiums on your self-employment income (EI special benefits for self-employed people)
  • complete and submit the required forms if you travel outside of Canada, or take training while collecting Employment Insurance benefits.

On My Service Canada Account, you will also find an online help function, a list of frequently asked questions, and links to pages where you can apply for EI benefits, complete your EI report, and find a job using Job Bank.

Return to the My Service Canada Account homepage

Note: We can only accept updates to your mailing address, telephone number, and direct deposit information during the service times for your province or territory of residence, as follows:

  • Atlantic Canada:
    • Monday to Friday: 6:00 a.m. to 9:00 p.m. Atlantic Time (AT)
    • Saturday and Sunday: 6:00 a.m. to 5:00 p.m. AT
  • Quebec:
    • Monday to Friday: 6:00 a.m. to 10:00 p.m. Eastern Time (ET)
    • Saturday and Sunday: 6:00 a.m. to 4:30 p.m. ET
  • Ontario:
    • Monday to Friday: 6:00 a.m. to 10:30 p.m. ET
    • Saturday: 6:00 a.m. to 4:00 p.m. ET
    • Sunday: 7:00 a.m. to 5:00 p.m. ET
  • Western Canada:
    • Monday to Friday: 7:00 a.m. to 10:00 p.m. Central Time (CT)
    • Saturday and Sunday: 7:00 a.m. to 7:00 p.m. CT