Readers' Corner - Diversity in the Workplace

Michèle Auger, Fred Longley and Edward Popoff
Departmental Library
Source: Workplace Gazette, Vol. 7, No. 1, Spring 2004

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Diversity in the Workplace

Handbook of Diversity Management: Beyond Awareness to Competency Based Learning. Edited by Deborah L. Plummer. Lanham, Md.: University Press of America, 2003.
HF5549.5 M5 H36 

This book is organized in three sections.
Theoretical Foundations presents the theories to support understanding of the practices of diversity management. Skill-Based Learning deals with diagnosis of diversity in organizations, communication, and diversity conflict resolution. Professional Issues focuses the practitioner on self-education and collaborative learning. The chapters can be read in sequence for a comprehensive view of the field, or on a selective basis for specific components. 

Lieberman, Simma, George F. Simons and Kate Berardo. Putting Diversity to Work: How to Successfully Lead a Diverse Workforce. Menlo Park, Calif.: Crisp Learning, 2004.
HF5549.5 M5 L53

This workbook aims to help organizations optimize the benefits of a diverse workforce. It covers four main concepts: enabling the organization to take advantage of diversity; developing personal diversity awareness and skills; leading and communicating in a diversified workplace; and recruiting and retaining a diverse workforce. The book can be used in group training or for self-study. 

A Place for All: a Guide to Creating an Inclusive Workplace. Ottawa, Canadian Human Rights Commission, 2003.
CA1 HR102 03P41 

Employers in Canada have a duty to accommodate, as required by the Canadian Human Rights Act and the Employment Equity Act, to meet employee needs relating to factors such as disability, sex, age, family status, and ethnic or national origin. This publication explains employers’ legal obligations regarding the duty to accommodate, and provides guidelines for the creation of accommodation policies and procedures.

The Psychology and Management of Workplace Diversity. Edited by Margaret S. Stockdale and Faye J. Crosby. Malden, Mass.: Blackwell Publishing, 2004.
HF5549.5 M5 P79 

Experts in specific domains examine the problems associated with various dimensions of diversity, including race and ethnicity, gender, disability, age, sexual orientation and obesity. The book presents practical, theoretically-based strategies for creating and sustaining diversity and inclusion in organizations, and describes diversity management around the world. 

Raines, Claire. Connecting Generations: the Sourcebook for a New Workplace. Menlo Park, Calif.: Crisp Publications, 2003.
HF5549.5 M5 R34 

This sourcebook of techniques, tips, checklists and exercises is based on the author’s 15 years of experience in helping organizations manage generational diversity in the workplace. It profiles the characteristics of the four current generations in the workforce and addresses related issues: adapting your style to develop rapport; mixing generations successfully; communicating; recruiting and retaining; effective use of meetings; and training. 

Schneider, Susan C. and Jean-Louis Barsoux. Managing Across Cultures. 2nd ed. New York: Financial Times, 2002.
HD31 S36 2002 

Part I presents a framework for the analysis of multiple spheres of cultural influence affecting the organization—national, regional, industry, corporate, professional and functional. Part II examines how national culture influences management practice in the areas of organizational structure, strategy, and human resource management, and the implications of these differences, for example possible adoption of other best practices and management models. Part III deals with approaches to managing cultural differences within multicultural teams andin interaction with other global organizations.

NOTES

  1. For other available references in French language only, see the French version of the Workplace Gazette/Gazette du travail.
  2. Employees of Social Development Canada and Human Resources and Skills Development Canada can borrow these items from the Departmental Library. Others can borrow them through their own library.