Service Canada
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Contact Us
Service Canada wants to help you find the information you need for the services you want. You may be able to find the information you are looking for by following one of the links below:
Enquiries on Services and Programs
If you have questions about a specific service, please use the links and the contact information below. If you can not find the service or program you are looking for, please visit the General Enquiries section.
- Apprenticeship Incentive Grant
- Canada Pension Plan (CPP)
- Employment Insurance (EI)
- Employment Programs
- Old Age Security (OAS)
- Passports
- Pleasure Craft Licences
- Social Insurance Number (SIN)
- Wage Earner Protection Program (WEPP)
Apprenticeship Incentive Grant
You can contact the Apprenticeship Incentive Grant in person.
Toll-free: 1 866 742-3644 TTY: 1 866 909-9757
Canada Pension Plan (CPP)
Retirement Pension, Disability Benefits, Death Benefit, Children's Benefits, Survivor's Pension
Toll-Free: 1 800 277-9914 TTY: 1 800 255-4786
Employment Insurance (EI)
Regular Benefits, Maternity and Parental Benefits, Sickness Benefits, Compassionate Care Benefits, Fishing Benefits, Workers and/or Residents Outside Canada, Family Supplement
Toll-Free: 1 800 206-7218 TTY: 1 800 529-3742
Employment Programs
Job Creation Partnerships, Skills Development, Self-Employment, Targeted Wage Subsidies, Youth Employment Strategy
You can contact Employment Programs in person.
Old Age Security (OAS)
Old Age Security Pension, Allowance Program, Allowance for the Survivor, Guaranteed Income Supplement, Old Age Security Identification Card
Toll-Free: 1 800 277-9914 TTY: 1 800 255-4786
Passports
Toll-Free: 1 800 567-6868 TTY: 1 866 255-7655
Pleasure Craft Licences
You can contact the Pleasure Craft Licences program in person.
Social Insurance Number (SIN)
Toll-Free: 1 800 206-7218
Wage Earner Protection Program (WEPP)
Toll-Free: 1 866 683-6516 TTY: 1 800 926-9105
General Enquiries
You can contact Service Canada for general enquiries in any one of the following ways:
To reach other government offices, visit the Contact Your Government page.
If you are looking to share your comments, compliments and complaints, you may do so through the Office for Client Satisfaction (OCS).
Telephone
From within Canada and the United States, you can call us toll-free Monday to Friday. For callers in Canada, service is available from 8:00 a.m. to 8:00 p.m., your local time. From the United States, service is available from 8:00 a.m. to 8:00 p.m. Eastern time. Service is provided in English and French.
Toll-Free: 1 800 O-Canada (1 800 622-6232)
TTY: 1 800 926-9105
Find out more about accessing 1 800 O-Canada from other locations around the world.
By mail:
Service Canada
Ottawa (Ontario) Canada
K1A 0J9
Att. Canada Enquiry Centre
Facsimile
If you fax your message to Service Canada at 1 613 941-1827, you can expect a response within one Canadian business day. Long-distance charges will apply.
IMPORTANT: For reasons of security and privacy, we ask you not to send us any personal or confidential information, such as your Social Insurance Number (SIN), home or business address, or departmentally-assigned case or file numbers. We would also like you to be aware that we cannot forward E-mail messages on your behalf and that we cannot accept and process changes of address.
Note that all personal information collected is protected under the Privacy Act.
