Independent Review of the Integrity of the Social Insurance Number and Social Insurance Register

Human Resources & Social Development Canada on Behalf of Service Canada - Integrity Branch

Summary Of Review Findings (PDF version, ‘465' kb)

Summary of Review Findings

Prepared by PricewaterhouseCoopers LLP
November 27, 2006

Table of Contents

Executive Summary

1. Introduction / Background
   • 1.1 Background 
   • 1.2 Nature of the Independent Review 
   • 1.3 Objectives of the Independent Review 
   • 1.4 Project Scope 
   •  1.5 Approach & Methodology
     • 1.5.1 Approach to Meet Objective #1 
     • 1.5.2 Approach to Meet Objective #2
       
2. Governance & Risk Management
   • 2.1 Governance 
   • 2.2 Risk Management
     
3. Process Integrity
   • 3.1 SIN Application and Modification 
   • 3.2 SIN Card Issuance 
   • 3.3 Investigation Process 
   • 3.4 Quality Management 
   • 3.5 Dormant Flag Annotation
     
4. Systems Integrity & Supporting Infrastructure
   • 4.1 SIR Data Integrity
     • Date of Birth 
     • Date of Death 
     • 900 Series. 25 
     • Detailed Verification 
     • Multiple SINs 
     • Recommendation: 
   • 4.2 SIR Systems Management
     • Recommendations: 
   • 4.3 Management Framework for System Operation
     
     • Recommendations:
       
5. 5. Progress Review on OAG, September 2002 Audit
   • 5.1 Background 
   • 5.2 Scope 
   • 5.3 Conclusion Related to Service Canada’s Action Plans 

Appendix A – Review Criteria & Procedures

1. Governance and Risk Management (Including Progress Review on OAG Audit):
   • Review Criteria:
   • Procedures
     
2. Process Integrity:
   • Review Criteria:
   • Procedures:
     
3. Systems Integrity:
   • Review Criteria:
   • Procedures:

Appendix B - Catalogue of System Integrity Tests

• General Tests:
• Initial Action:
• Draw audit test sample
• Select ~50,000 records from initial test SIR file. Account Status = 1, Fraud Indicator, Frozen SIN Indicator and Investigation Indicator = 0
• Overall Completeness
• Overall Accuracy
• Detailed Tests:
• Date of Death
• Series 900 SINs
• Multiple SINs

Appendix C – Service Canada's Responses to the OAG