Publications and Reports

Access the wealth of information in publications and reports produced by Service Canada and other government organizations. There’s something for everyone.

Service Canada Publications 

Access our corporate publications such as the Service Canada Charter, service standards brochure, annual report, Office for Client Satisfaction brochure, backgrounders, multi-language information and more. You can also find publications related to our services, such as Employment Insurance, the Social Insurance Number, or the Canada Pension Plan.

Service Canada Reports 

Read the various reports we submit to Treasury Board regarding our plans and activities, as well as reports on Service Canada–related subjects such as Government On-Line.

Public Opinion Research 

Public opinion research is one way for Service Canada to check in with Canadians by asking questions and sharing ideas. Here’s an overview of what our research has taught us.

Service Canada Library  

Find out about this library, its collection, and the services available to the general public.