About Service Canada

Service Canada was created in 2005 to improve the delivery of government programs and services to Canadians, by making access to them faster, easier, and more convenient.

Service Canada offers single-window access to a wide range of Government of Canada programs and services for citizens through more than 600 points of service located across the country, call centres, and the Internet.

Visit the various sections of this Web site to find out more about our service commitment and how we can help you.

How We Can Help

Learn more about Service Canada, the programs and services we offer, and how we can help.

Easy Access to Programs and Services

We provide easy access to programs and services. Click, call, or visit to discover the wide range of programs and services available to you. We’re here to help, however you access our services—on the Internet, by telephone, in person, or by mail at our Service Canada Centres and outreach sites.

Our Service Commitment

Find out everything you need to know about our commitment to Canadians through our Service Charter and through our Service Standards. To learn more about how we make sure Service Canada continually improves, read about the Office for Client Satisfaction.

The Minister and Chief Operating Officer 

Meet our Minister and Chief Operating Officer.

Service Canada College

Find out how the Service Canada College helps our employees develop the knowledge and skills they need to provide you with personalized service of the highest quality. Learn about the College’s role and the Service Excellence Certification Program.

Publications and Reports

In our Publications and Reports section, you may sample some of the useful, no-charge publications available online. These publications, which include those on the Government of Canada’s most popular services, are also available in print format at most of our Service Canada Centres.

This section also provides links to our Annual Report, reports on a wide variety of topics related to Service Canada’s activities including corporate and ministerial reports, the results of our Public Opinion Research, and much more.

How We Are Accountable

Learn how our Proactive Disclosure and Sustainable Development Strategy support Service Canada’s goal of being transparent and accountable.

Doing Business with Service Canada

Looking for guidance on working with Service Canada? Find contracting information for suppliers in this section.

Contact Service Canada

Service Canada wants to help you find the information you need on the services you want. If you have questions about a specific service, our Web site, or our organization, visit our Contact Us page to find the telephone number you need.