Karen Jackson - Senior Associate Deputy Minister of Human Resources and Skills Development (now called Employment and Social Development Canada (ESDC)) and Chief Operating Officer for Service Canada

On August 4, 2011, Karen Jackson was appointed Senior Associate Deputy Minister of Human Resources and Skills Development (Employment and Social Development Canada) and Chief Operating Officer for Service Canada.

Prior to this, Ms Jackson served as Associate Deputy Minister of Human Resources and Skills Development Canada (HRSDC) (Employment and Social Development Canada (ESDC)). She also held three Assistant Deputy Minister positions in the Department: Income Security and Social Development, Skills and Employment and Workplace Skills.

Since joining the federal public service in 1984, Karen has held a number of progressively senior positions with HRSDC (ESDC), Indian and Northern Affairs Canada, Employment and Immigration Canada, and the Royal Commission on the Economic Union and Development Prospects for Canada. She has extensive experience in policy development and program management in the areas of income security, social development, labour markets, learning, economic development and Aboriginal affairs.

Through an executive exchange program, she has worked in the not-for-profit sector as Director of the Public Involvement Program for the Canadian Policy Research Networks.

Born in Niagara Falls, Ontario, Karen has a Bachelor of Arts (Honours) in Political Studies from Queen's University and a Master of Arts in Political Science from the University of British Columbia.

Contact the Chief Operating Officer